When I try to download the newest version of FF I get a message that says I do not have permission to install it. Help!
I attempted to down load the 5 and 6 version at separate times. Both times I got an error message that stated I did not have permission to install the program. I own the computer and am the sole user. I am working on a Macbook Air. I have never encountered this issue before when updating Firefox. I am presently using the 3.5.6 edition and some of my sites are not supporting that edition anymore. Can you tell me what this error message means? I also have not been receiving the update messages for the new editions of Firefox.
Additional System Details
This started when...
I tried to install the new edition
- Gecko default plugin
- Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
- Java Plug-In 2 for NPAPI Browsers
- Shockwave Flash 10.1 r102
- Office Live Update v1.0
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- Unity Web Player lets you experience dazzling interactive 3D right in your browser. For more information, visit Unity .
- User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:220.127.116.11) Gecko/20091201 Firefox/3.5.6
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
- Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
- Trash the current Firefox application to do a clean (re-)install
- Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.