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Can't use Bing search; try to open and get malware block msg. No indication on my Malware Anti-malware program of any amlware.

Posted

I believe my Bing software has become corrupt and/or infected with a "virus" or other "malware". My "Malwarebytes Anti-Malware program blocks Bing when I try to access it. When I check my anti-malware program for answer as to why the website is blocked, I cannot find any information for the block. How can I correct this problem so that I can use Bing search?

I believe my '''Bing ''' software has become corrupt and/or infected with a "virus" or other "malware". My "Malwarebytes Anti-Malware program blocks Bing when I try to access it. When I check my anti-malware program for answer as to why the website is blocked, I cannot find any information for the block. How can I correct this problem so that I can use Bing search?

Additional System Details

Sites Affected

http://http://lf.startnow.com/s/?q=nowhere&src=defsearch&provider=bing&provider_name=bing&provider_code=Z051&partner_id=276&product_id=709&affiliate_id=&channel=4000&toolbar_id=200&toolbar_version=2.1.0&install_country=US&install_date=20110709&user_guid=F

Installed Plug-ins

  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • 4.0.60531.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Wacom Dynamic Link Library

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:5.0) Gecko/20100101 Firefox/5.0

More Information

David Tenser
  • Administrator
  • Moderator
30 solutions 310 answers

A quick search online suggests that this is caused by malware. See e.g. http://community.norton.com/t5/Norton-Internet-Security-Norton/Startnow-com-virus/td-p/482820 for an example of how this affects other browsers too.

Do you have an antivirus/anti-spyware solution? If so, please check your computer for infections. If not, follow the above link -- it looks like it had a few more suggestions.

Good luck and stay safe online!

A quick search online suggests that this is caused by malware. See e.g. http://community.norton.com/t5/Norton-Internet-Security-Norton/Startnow-com-virus/td-p/482820 for an example of how this affects other browsers too. Do you have an antivirus/anti-spyware solution? If so, please check your computer for infections. If not, follow the above link -- it looks like it had a few more suggestions. Good luck and stay safe online!