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Why would I want to install the new Firefox if it will disable my antivirus software?

Posted

It says it will disable my antivirus. And then it doesn't give youo an option to not install. It just keeps bugging you to install it. Try fixing it before you release it.

It says it will disable my antivirus. And then it doesn't give youo an option to not install. It just keeps bugging you to install it. Try fixing it before you release it.

Chosen solution

"Major function"? Surely you jest!

Read this answer in context 0

Additional System Details

This happened

Every time Firefox opened

This started when...

As soon as you release your defective software

Installed Plug-ins

  • GameTap Web Player
  • Adobe PDF Plug-In For Firefox and Netscape
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.2 r159
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • GEPlugin
  • McAfee MSC FF plugin DLL
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.0.60129.0
  • Bing Bar
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • Retrogamer Plugin Stub for 32-bit Windows
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime web site.
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.19) Gecko/20110420 Firefox/3.5.19 SearchToolbar/1.2 FBSMTWB

More Information

There is no trouble shooting. I guess I'll have to remove Firefox all together and get something that works

James
  • Moderator
1594 solutions 11232 answers

No version of Firefox will disable or affect any antivirus software on computer on any OS including Windows, Mac OSX and Linux. This would have been a easily to discover issue in testing (7 betas just for release alone for example) if it was indeed what you though it was.

I take it you use either McAfee SiteAdvisor or Kaspersky extensions in Firefox? as the message would have been referring such a extension rather.


Kaspersky has a update to work with Firefox 5.0 http://www.kaspersky.com/support/kpm5?level=2

McAfee SiteAdvisor was blocked in Firefox 5.0 (and even in 4.0.*) due to being a top crasher and McAfee has been working on fixing it since end of May if not even as early as March. https://addons.mozilla.org/en-US/firefox/blocked/

No version of Firefox will disable or affect any antivirus software on computer on any OS including Windows, Mac OSX and Linux. This would have been a easily to discover issue in testing (7 betas just for release alone for example) if it was indeed what you though it was. I take it you use either McAfee SiteAdvisor or Kaspersky extensions in Firefox? as the message would have been referring such a extension rather. Kaspersky has a update to work with Firefox 5.0 http://www.kaspersky.com/support/kpm5?level=2 McAfee SiteAdvisor was blocked in Firefox 5.0 (and even in 4.0.*) due to being a top crasher and McAfee has been working on fixing it since end of May if not even as early as March. https://addons.mozilla.org/en-US/firefox/blocked/

Modified by James

Question owner

Then why does Firefox say it will? When I attempted to install 5.0 it says it will disable MacAfee due to a conflict and will re-enable it when a solution is found.

Then why does Firefox say it will? When I attempted to install 5.0 it says it will disable MacAfee due to a conflict and will re-enable it when a solution is found.
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40084 answers

You didn't read that message about exactly what was going to be disabled carefully enough. It said specifically that the McAfee SiteAdvisor extension was going to be disabled.

You didn't read that message about exactly what was going to be disabled carefully enough. It said specifically that the McAfee SiteAdvisor extension was going to be disabled.

Question owner

Yes, I know exactly what it said. Don't presume you know what I did! Site advisor is part of my anti-virus and I do not want it shut down.

First reply I was told:

"No version of Firefox will disable or affect any antivirus software on computer on any OS including Windows, Mac OSX and Linux. This would have been a easily to discover issue in testing (7 betas just for release alone for example) if it was indeed what you though it was. "

Well, I would say turning off a major function of the software is "Affecting" it. And it is exactly what I thought it was. Don't talk to me like I'm an idiot.

Yes, I know exactly what it said. Don't presume you know what I did! Site advisor is part of my anti-virus and I do not want it shut down. First reply I was told: "No version of Firefox will disable or affect any antivirus software on computer on any OS including Windows, Mac OSX and Linux. This would have been a easily to discover issue in testing (7 betas just for release alone for example) if it was indeed what you though it was. " Well, I would say turning off a major function of the software is "Affecting" it. And it is exactly what I thought it was. Don't talk to me like I'm an idiot.

Modified by pjdm101

the-edmeister
  • Top 25 Contributor
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5395 solutions 40084 answers

Chosen Solution

"Major function"? Surely you jest!

"Major function"? Surely you jest!
James
  • Moderator
1594 solutions 11232 answers

Well the disable message was indeed referring to the McAfee SiteAdvisor extension that was installed in Firefox (Tools->Addons->Extensions) and not even touching the completely separate McAfee software.

Well the disable message was indeed referring to the McAfee SiteAdvisor extension that was installed '''in''' Firefox (Tools->Addons->Extensions) and not even touching the completely separate McAfee software.

Modified by James

Question owner

OK, now your answers are bordering on ridiculous. How can it be an extension of the software and not be part of it?

OK, now your answers are bordering on ridiculous. How can it be an extension of the software and not be part of it?

Question owner

Yes, anything part of the software that I consider important is major. Now shut the hell up and get off the string because you don't know jack, are rude an useless.

Yes, anything part of the software that I consider important is major. Now shut the hell up and get off the string because you don't know jack, are rude an useless.

Question owner

This discussion is over. You people are rude, arrogant and useless.

This discussion is over. You people are rude, arrogant and useless.
Yalbi 0 solutions 2 answers

I agree with pjdm. You come across as arrogant and rude. All these updates screwing everything up and it seems its our fault for not understanding what is going on. Nice one!

I agree with pjdm. You come across as arrogant and rude. All these updates screwing everything up and it seems its our fault for not understanding what is going on. Nice one!

Question owner

Thanks for the back up Yalbi!

Thanks for the back up Yalbi!
the-edmeister
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Helpful Reply

the blind leading the blond

''the blind leading the blond''
James
  • Moderator
1594 solutions 11232 answers

You claim the Firefox 5.0 will disable your McAfee software, well had you installed Firefox 5.0 that McAfee software would have still been fully functional for scanning your computer and such.

And I am the one being rude when I never verbally insulted anybody or told anybody to shut up and thinks I do not know what I am talking about like you did pjdm101.

Generally on forums if you be nice then people who are volunteers on here will be more then willing to help you but if you choose to be rude then very few if anybody will want to help you.

You know what since you decided to be rude, perhaps this thread needs to be closed and when you calm down you can politely ask the question again and hope the anybody who answers you never saw your rude responses in this thread.

Do not be surprised if the person who responds in new thread tells you the message was referring to the MacAfee extensions being disabled in Firefox due to being a top crasher and will not affect the separate McAfee software.


Since you probably never bother yo check out the last link in my first reply here you go. https://addons.mozilla.org/en-US/firefox/blocked/i25 What does this mean?

  " The problematic add-on or plugin will be automatically disabled and no longer usable."
You claim the Firefox 5.0 will disable your McAfee software, well had you installed Firefox 5.0 that McAfee software would have still been fully functional for scanning your computer and such. And I am the one being rude when I never verbally insulted anybody or told anybody to shut up and thinks I do not know what I am talking about like you did pjdm101. Generally on forums if you be nice then people who are volunteers on here will be more then willing to help you but if you choose to be rude then very few if anybody will want to help you. You know what since you decided to be rude, perhaps this thread needs to be closed and when you calm down you can politely ask the question again and hope the anybody who answers you never saw your rude responses in this thread. Do not be surprised if the person who responds in new thread tells you the message was referring to the MacAfee extensions being disabled in Firefox due to being a top crasher and will not affect the separate McAfee software. Since you probably never bother yo check out the last link in my first reply here you go. https://addons.mozilla.org/en-US/firefox/blocked/i25 What does this mean? " The problematic '''add-on''' or plugin will be automatically disabled and no longer usable."

Modified by James

cor-el
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17419 solutions 157376 answers
See also [/questions/849537]