Sync not working after updating to Firefox 5.0
I have an iMac running OS X 10.6 (Snow Leopard) & Asus Laptop running Windows 7 Ultimate. I was running Firefox 4 and sync worked great.
A week ago, I upgraded to firefox 5.0 on both computers. Then Asus notebook crashed (bad ram chip; needed to be serviced). So I resurrected an old Toshiba notebook (Windows 7, 32 bit) and also upgraded to Firefox 5.0.
When I installed Firefox 5.0 and enabled sync, the program asked me to enter some codes, I did. Ever since then, sync has not been working. I keep getting an error message saying sync is not working due to an unknown error.
I have to say that's the least helpful error message I ever saw. I don't even know how to go about getting sync to work.
any suggestion is appreciated.
No, I am not interested in deleting my key and starting over. so forget about that suggestion.
Additional System Details
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:5.0) Gecko/20100101 Firefox/5.0
I am running Windows XP pro and Windows 7, and use a Motorola Droid 2 Global. Before updating to Firefox 5 on both machines, the sync feature worked fine. After updating to Firefox 5, however, I get an unknown error when trying to sync. In fact, when I open Firefox mobile on my smartphone, half of my bookmarks have been actually deleted!!!!
Please, take a look to this article and fill a but with the info.
By the way, did you upgraded from Firefox 4 or from Firefox 3.6?
We are investigating why could have this happened and this information is helpful.