Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

updated to fox5 still on fox3.5 in browser?

  • 1 reply
  • 3 have this problem
  • Last reply by John99

more options

computer saying I am on fox5 but still on 3.5 in browser cannot change desktop shortcut icon to firefox5 went into qualys updated again and again but on fox 3.5?

All Replies (1)

more options

You presumably have two installations of firefox. Find the program file relating to firefox 5 named "firefox.exe" right click it and drag it to the desktop, dropping it and using the option to create a shortcut.

If that works the first thing to check is that it is using the same profile as the older version, if so it should have retained the bookmarks etc. If you do then uninstall firefox 3.5 do NOT use the option the remove personal settings (however that is worded) because that will remove all bookmarks etc from all installed versions.