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problems using ebay in firefox

Posted

although ebay loads ok, i am unable to click on any internal tabs. eg when looking at my ebay and i click on 'more actions' or contact seller', nothing happens. this applies to other functions too.

i have gone through a trouble shoot with ebay and they say my programme is ok, also proven by using explorer9, where ebay works fine.

Additional System Details

Sites Affected

http://ebay.uk

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.0
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • Garmin Communicator Plug-In 2.9.3.0
  • Next Generation Java Plug-in 1.6.0_26 for Mozilla browsers
  • 4.0.60129.0
  • NPWLPG
  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:5.0) Gecko/20100101 Firefox/5.0

More Information

Application Basics
Name
Firefox
Version
5.0
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:5.0) Gecko/20100101 Firefox/5.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
1.3.8
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
AVG Safe Search
10.0.0.1387
true
{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
Java Console
6.0.25
true
{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}
Java Console
6.0.26
true
{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
Java Console
6.0.24
false
{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.typeaheadfind
true
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20110615151330
browser.startup.homepage_override.mstone
rv:5.0
extensions.lastAppVersion
5.0
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1309016307
places.history.expiration.transient_current_max_pages
94516
places.last_vacuum
1301076652
print.print_printer
HP Deskjet F2200 series
print.printer_HP_Deskjet_F2200_series.print_bgcolor
false
print.printer_HP_Deskjet_F2200_series.print_bgimages
false
print.printer_HP_Deskjet_F2200_series.print_command
print.printer_HP_Deskjet_F2200_series.print_downloadfonts
false
print.printer_HP_Deskjet_F2200_series.print_edge_bottom
0
print.printer_HP_Deskjet_F2200_series.print_edge_left
0
print.printer_HP_Deskjet_F2200_series.print_edge_right
0
print.printer_HP_Deskjet_F2200_series.print_edge_top
0
print.printer_HP_Deskjet_F2200_series.print_evenpages
true
print.printer_HP_Deskjet_F2200_series.print_footercenter
print.printer_HP_Deskjet_F2200_series.print_footerleft
&PT
print.printer_HP_Deskjet_F2200_series.print_footerright
&D
print.printer_HP_Deskjet_F2200_series.print_headercenter
print.printer_HP_Deskjet_F2200_series.print_headerleft
&T
print.printer_HP_Deskjet_F2200_series.print_headerright
&U
print.printer_HP_Deskjet_F2200_series.print_in_color
true
print.printer_HP_Deskjet_F2200_series.print_margin_bottom
0.5
print.printer_HP_Deskjet_F2200_series.print_margin_left
0.5
print.printer_HP_Deskjet_F2200_series.print_margin_right
0.5
print.printer_HP_Deskjet_F2200_series.print_margin_top
0.5
print.printer_HP_Deskjet_F2200_series.print_oddpages
true
print.printer_HP_Deskjet_F2200_series.print_orientation
0
print.printer_HP_Deskjet_F2200_series.print_page_delay
50
print.printer_HP_Deskjet_F2200_series.print_pagedelay
500
print.printer_HP_Deskjet_F2200_series.print_paper_data
9
print.printer_HP_Deskjet_F2200_series.print_paper_height
11.00
print.printer_HP_Deskjet_F2200_series.print_paper_size_type
0
print.printer_HP_Deskjet_F2200_series.print_paper_size_unit
1
print.printer_HP_Deskjet_F2200_series.print_paper_width
8.50
print.printer_HP_Deskjet_F2200_series.print_reversed
false
print.printer_HP_Deskjet_F2200_series.print_scaling
1.00
print.printer_HP_Deskjet_F2200_series.print_shrink_to_fit
true
print.printer_HP_Deskjet_F2200_series.print_to_file
false
print.printer_HP_Deskjet_F2200_series.print_unwriteable_margin_bottom
0
print.printer_HP_Deskjet_F2200_series.print_unwriteable_margin_left
0
print.printer_HP_Deskjet_F2200_series.print_unwriteable_margin_right
0
print.printer_HP_Deskjet_F2200_series.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.enable_ssl2
true
security.enable_tls
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 4 Series Express Chipset Family
Vendor ID
8086
Device ID
2a42
Adapter RAM
Unknown
Adapter Drivers
igdumdx32 igd10umd32
Driver Version
8.15.10.2302
Driver Date
2-11-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563, font cache n/a)
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.611)
GPU Accelerated Windows
1/1 Direct3D 10

iboston 0 solutions 3 answers

I have 5 computers. It doesn't work on all 5 computers! RIDICULOUS. I wish this problem would be found and fixed.. I hate to say it, but i have to load IE to work through many websites that just down work in Firefox...

I have disabled ALL add-ons.. I've started in safe mode.. It makes no difference.. Its been like this for the firefox 4 and now firefox 5.

I have my firewalls disabled in windows. its not that. PLEASE PLEASE HELP.... It is not a fluke being there isnt one PC or LAPTOP in my house where i can use drop down menu links in Firefox!!!!