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I am getting this response trying to open EPC-netOnline-C:\Users\User\AppData\Local\Temp\ewa-net-26.jnlp could not be opened, because the associated helper application does not exist. Change the association in your preferences. How do I do this?

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I am running Widows 7 Professional. I am having trouble and can't access the information at this site. (http://startekinfo.com) I have the latest java installed as per the site's instructions and still the program wont run and I get this message... EPC-netOnline-C:\Users\User\AppData\Local\Temp\ewa-net-26.jnlp could not be opened, because the associated helper application does not exist. Change the association in your preferences. I have a friend with an older version of Windows and he can run the program. I was told that this is not the problem. Please help, I am getting very frustrated!

I am running Widows 7 Professional. I am having trouble and can't access the information at this site. (http://startekinfo.com) I have the latest java installed as per the site's instructions and still the program wont run and I get this message... EPC-netOnline-C:\Users\User\AppData\Local\Temp\ewa-net-26.jnlp could not be opened, because the associated helper application does not exist. Change the association in your preferences. I have a friend with an older version of Windows and he can run the program. I was told that this is not the problem. Please help, I am getting very frustrated!