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After downloading service pack 1 for Windows 7 Firefox did not respond anymore (I got the startscreen, but could not do anything, it "hang"), after a roll back Firefox did work again: are Firefox and SP1 incompatible?

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  • Last reply by jonga

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After implementing SP1 for Windows 7 Firefox "hang"(I got the startscreen, but could not do anything: no response). After a roll back removing SP1 Firefox works again.

I installed SP1 also some months ago and had the same problems, also then this was solved also by a roll back removing SP1.

Does Firefox have problems in combination with SP1? How to solve this? Thanks.

After implementing SP1 for Windows 7 Firefox "hang"(I got the startscreen, but could not do anything: no response). After a roll back removing SP1 Firefox works again. I installed SP1 also some months ago and had the same problems, also then this was solved also by a roll back removing SP1. Does Firefox have problems in combination with SP1? How to solve this? Thanks.

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No problem for me. 7x64 Fx 3,4 or 5. I haven't heard of any problem.

Suggest you work through this(Safe Mode, Problematic Extensions etc) -

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

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Followed the given advice: installed SP1 again, ran Firefox in safemode, disabled other running programs as mutorrent, still Firefox didnt work. I had internetconnection (after restarting mutorrent this did work, the app telling me what the weather outside is worked) but no Firefox: as previous time I got the start screen, but could not browse the internet.

I also tried to start the Internet Explorer and it also looked as if that application had problems (but that can also be because I did not use it for a while - old version or whatever - and it is not my standard browser).

Have again performed a roll back in order to remove SP1, now Firefox works again.

If somebody has advice it would be very welcome!