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Support Forum

My downloads window won't open

Posted

Hi, I updated my Mac to Firefox 5.9. from time to time I download files. When I go to the window tab in Firefox 5.0 and attempt to click on the downloads window it doesn't appear at all. I tires going through all of the articles on your help section , changed preferences, switched to safemode and reset all of my preferences,etc. Nothing seems to fix it. I'm really disappointed because my older version of Firefox was handling the job just fine. I want to get back to a full functioning web browser. Please let me know what I can do to get this up and running properly.

Hi, I updated my Mac to Firefox 5.9. from time to time I download files. When I go to the window tab in Firefox 5.0 and attempt to click on the downloads window it doesn't appear at all. I tires going through all of the articles on your help section , changed preferences, switched to safemode and reset all of my preferences,etc. Nothing seems to fix it. I'm really disappointed because my older version of Firefox was handling the job just fine. I want to get back to a full functioning web browser. Please let me know what I can do to get this up and running properly.

Additional System Details

This happened

Every time Firefox opened

This started when...

when I updated to 5.0

Installed Plug-ins

  • iPhoto6
  • DivX Content Upload Plug-In: Uploads DivX video in your browser!
  • DivX Web Player version 1.4.0.233
  • 3.0.40818.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Java Plug-In 2 for NPAPI Browsers
  • Version 2.0.4.2108
  • Google Talk Plugin Video Accelerator version:0.1.43.7
  • Shockwave Flash 10.3 r181

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:5.0) Gecko/20100101 Firefox/5.0

More Information

David McRitchie 320 solutions 3092 answers

Make sure you don't have another Firefox dialog box open somewhere, then use Ctrl+J (command + J [on a Mac])

Since it is persistent, it is probably corrupt localstore.rdf

Take a picture of your toolbars for later reference, then following directions for

Make sure you don't have another Firefox dialog box open somewhere, then use Ctrl+J (command + J [on a Mac]) * https://support.mozilla.com/kb/Keyboard%20shortcuts Since it is persistent, it is probably corrupt localstore.rdf Take a picture of your toolbars for later reference, then following directions for * '''Corrupt localstore.rdf''' - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Corrupt_localstore.rdf

Modified by David McRitchie