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problem downloading updates

  • 4 replies
  • 7 have this problem
  • 2 views
  • Last reply by mpdevine

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I continually receive pop up telling me to update firefox. When I try to download, it runs forever and never completes the download. I thought I had successfully download 4.o yesterday but today received the notice to update to 3,18. Again, when I clicked on download now it ran, and ran and ran. I finally closed it out.

I continually receive pop up telling me to update firefox. When I try to download, it runs forever and never completes the download. I thought I had successfully download 4.o yesterday but today received the notice to update to 3,18. Again, when I clicked on download now it ran, and ran and ran. I finally closed it out.

Chosen solution

Please manually download and install Firefox 5 here: http://getfirefox.com

More details here: installing firefox.

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Chosen Solution

Please manually download and install Firefox 5 here: http://getfirefox.com

More details here: installing firefox.

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Any idea why this worked perfectly this time, and it wouldn't load before?

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You made this original post with "Firefox 3.6.13", so while your orginal Firefox 4 download might have been O.K., it looks like the actual installation and/or a proper Firefox restart didn't take place.