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problem downloading updates

Posted

I continually receive pop up telling me to update firefox. When I try to download, it runs forever and never completes the download. I thought I had successfully download 4.o yesterday but today received the notice to update to 3,18. Again, when I clicked on download now it ran, and ran and ran. I finally closed it out.

Chosen solution

Please manually download and install Firefox 5 here: http://getfirefox.com

More details here: Installing Firefox.

Read this answer in context 1

Additional System Details

This happened

A few times a week

This started when...

approx 2 mos ago

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • npmnqmp 071505000006
  • http://www.facebook.com/fbplugin/
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • iPhoto6
  • 4.0.50826.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Java Plug-In 2 for NPAPI Browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.1 r102

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13

More Information

Gryllida 76 solutions 892 answers

Chosen Solution

Please manually download and install Firefox 5 here: http://getfirefox.com

More details here: Installing Firefox.

Question owner

Any idea why this worked perfectly this time, and it wouldn't load before?

Gryllida 76 solutions 892 answers

Helpful Reply

You made this original post with "Firefox 3.6.13", so while your orginal Firefox 4 download might have been O.K., it looks like the actual installation and/or a proper Firefox restart didn't take place.

Question owner

thank you