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Error sending emails: Windows Live Hotmail was not able to complete this request. Microsoft may contact you about any issues you report.

Posted

Every time i start writing a new email to send in Hotmail, i get an error message appear preventing me from continuing saying, 'Windows Live Hotmail was not able to complete this request. Microsoft may contact you about any issues you report.' I don't get this problem with Windows Explorer?

Additional System Details

Sites Affected

http://www.hotmail.com

Installed Plug-ins

  • nphpclipbook
  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • Adobe PDF Plug-In For Firefox and Netscape
  • Default Plug-in
  • Shockwave Flash 10.0 r22
  • iTunes Detector Plug-in
  • 4.0.60531.0
  • Google Update
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
NuclearAlien51 0 solutions 1 answers

Helpful Reply

If you have any form of Pop Up blocker, this can cause the error message.