Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Disable Plugin Check

  • 24 replies
  • 159 have this problem
  • Last reply by MacUser321

more options

Every time I open firefox, a "plugin check" website opens up. I thought that once I installed and updated all the pertinent updates for the plugins, the website would disappear when I re-opened firefox. However, the page wont' seem to disappear. I've done everything I could think of to get rid of this page. After updating all the plugins I restarted my pc, checked to make sure that my home page has not been changed the firefox plugin change, disabled all my plugins and even tried blocking the website via HOSTS.

(I am on firefox 3.6.17. I cannot update to 4.0 because some of the websites I use cannot support 4.0).

Help would be greatly appreciated. Thanks!


All Replies (20)

more options

See these articles for some suggestions:

more options

Chosen Solution

more options

Hey guys, thanks to 'kpatz' I found a solution!

In the address bar, type "about:config"

Click the "I'll be careful, I promise!" button if it appears.

Type "plugin" into the filter box.

Find the entry plugin.scan.plid.all and double-click on it to set it to false.

You're done!

more options


Disabling plugin.scan.plid.all is going to disable a number of Plugins, such as Flash, Real Player, and the OpenOffice plugin (which probably aren't causing this problem) in addition to the "offender". A smarter approach would be to disable your plugins in batches and work down to which one is causing this problem, or to disable them one at a time to find which one plugin is causing this problem. Then tell us which plugin was causing this problem for you, so that we can tell other users who also have this problem.

BTW "voting" in a support thread doesn't do any good to help us get a handle on which plugin is actually causing this problem.

more options

I found that when I disable all of my Java Consoles (6.0.20 to 6.0.25), this issue goes away.

Does anybody know of any long term solution?

more options

Type about:config in the URL bar and hit Enter.
If you see the warning, you can confirm that you want to access that page.

Pref = plugins.update.notifyUser if it shows as True, double-click that pref to toggle it to False

If that pref was already set to False, try disabling the QuickTime Plugin and then restart Firefox, to see if that is the culprit.

Modified by the-edmeister

more options

Does not work for me, neither does the quicktime plug in removal work. May have to go to chrome over this issue,

more options

I uninstalled Viewpoint Media Player (and the AOL IM client "AIM", since apparently that's what forced Viewpoint Media Player on to my system.)

Viewpoint Media Player is responsible for the plugin called "MetaStream 3 Plugin r4", and I believe this plugin is triggering Firefox to open the plugincheck page. It is not enough to disable the plugin, it must be uninstalled.

For me, after uninstalling Viewpoint Media Player, the "plugincheck always opening" problem then went away.

Modified by mikeclark

more options

Nothing helps to resolve this issue. Seems like Mozilla is forcing us to switch to some other browsers.

I personally added plug-in called "Block site" and added plug-in check page to the black list.

more options

Oh, forgot to mention Firefox 4 is something I'll never use. It has "microsoftish" approach to design and "user-friendlyness". Looks like I'm doomed to Chrome after so many years with Mozilla.

more options

plugins.update.notifyUser works only when you have all plugins disabled. Nice!

more options


This worked for me. Although I do with the Plugin Check people would be more responsive.

more options

Also posted at:

I did follow the steps, Open URL about:config, write: plugins.update, then I set: plugins.update.notifyUser = false. Except it was already User = false. So, I set it to User = true. When I reopened the browser it magically changed back to User = false. However, I continued to get that annoyance.

I went back into about:config > plugins.update > only this time on the line below plugins.update.notify, I (R) clicked plugins.update.url > modify > & deleted the url: and replaced with my normal home page url.

No more annoyance.

Modified by Im_bonafide

more options

Yes you can change the target address for 'plugins.update.url'

Change it from '' to your homepage, or leave it blank etc..

This will not stop you getting a random unwanted tab opening - but at least you won't have to look at the page about updates anymore.

I have set it to Google search, while waiting for a proper solution, hopefully.

Modified by Teddington

more options

[UPDATE] I was mistaken, turning off Plugins.Update.NotifyUser has not prevented the additional tab opening on

Please post what plug-ins are shown as needing a update on the Firefox check plug-ins page, that would help us determine why the page comes up.

Modified by David Spalding

more options

I disabled the Viewpoint Media Player plug-in (I couldn't find a way to uninstall it) and I'm still getting that stupid Plugin Check page popping up every time I start Firefox. I still haven't upgraded to 4.0 as it still doesn't support Norton Toolbar.

Chrome is looking better every day...

Modified by demented.darling

more options

Disabling the plugin is not enough. It must be uninstalled. Do this through Windows' Add/Remove Programs control panel.

more options

ser-borovsky, good suggestion and I added that add-on also (for future use, perhaps). But the "cure" is only marginally better than the "disease." You still have a (now empty) extra tab page trying to start plus a message from Firefox saying that it was blocked that has to be deleted (or ignored). Don't get me wrong, it is better, but still annoying.

The best (least annoying) solution for me is still to put a different address (say for my homepage) in the "plugins.update.url" line in "about"config" so I just get two homepage tabs when I start FF (see suggestions for this above).

What _consistent_ evidence for the cause of this do we have?

- Not the version of Firefox (apparently happens in both 4 and 3.6.17).

- Not related to any specific configuration command in "about:config."

- Not related to any particular plugin (e.g., Viewpoint Media Player, Quicktime, Java, Flash Player), at least consistently for _all_ of us users.

What is the deal, Mozilla? How about a simple opt-out button on the Plugin Check page? Why not make the plugin check optional? Individual users have many good reasons NOT to automatically update software (e.g., compatibility issues, cost [to be forced to have to upgrade equipment], personal preferences, and because updates are not necessarily good and thoroughly tested to be bug-free by manufacturers).

Modified by tps5352

more options

UPDATE to info below. Yes, what I posted works UNLESS I want to be able to use Flash in Firefox. Changing the setting for plugin.scan.plid.all completely disables the Flash plugin. I have changed the value of plugins.update.url to about:blank and will put up with two blank tabs opening whenever I open Firefox. Hope they come up with a fix for this soon, I'd really hate to change browsers  :(


Posted earlier:

This worked for me:

I opened "about:config" and changed the setting for plugin.scan.plid.all from true to false.

No more Plugin Check page, no blank tab when opening. I just kept experimenting with toggling the settings on anything related to "plugin" until I found one that worked. Let me know if this helps anyone else!

Modified by Cherie

more options


about:config > [filter] plugins.update > plugins.update.url > modify > delete the url: Click OK

No need to replace the URL. Just leave it blank and click OK.

  1. 1
  2. 2