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Newly downloaded version icon won't drag into Applications folder because I "don't have sufficient privileges" - what does that mean & how do I fix it?!

  • 3 replies
  • 13 have this problem
  • 76 views
  • Last reply by cor-el

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I opened a new window in Firefox, which was still open from last night. I saw the notice: URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! So, I clicked on the download which ran fine. At step 3, drag the Firefox icon to the Applications icon, a pop up said I didn't have sufficient privileges to do that. What does this mean and how do I fix it?! Thank you, Allison

All Replies (3)

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Excellent! It worked, thanks hugely!

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You're welcome

Modified by cor-el