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Firefox Sync encountered an error while syncing: Unknown error

  • 3 replies
  • 58 have this problem
  • 12 views
  • Last reply by gnjgnj

ashyarlee
ashyarlee
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I am trying to connect to the site - https://login.salesforce.com/?ec=302&startURL=%2F5003000000EIhFk and i just cannot login. the site is accessible, but could not log in and I have this error in the status area on the bottom - Firefox Sync encountered an error while syncing: Unknown error

I am trying to connect to the site - https://login.salesforce.com/?ec=302&startURL=%2F5003000000EIhFk and i just cannot login. the site is accessible, but could not log in and I have this error in the status area on the bottom - Firefox Sync encountered an error while syncing: Unknown error

All Replies (3)

ben_b
ben_b
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I think I managed to fix this. Go to your sync account, log in, and click clear your sync data. Then click the Sync now button on the error message.

The error went away for me.

billynibbles
billynibbles
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I've been getting this error too after upgrading both my desktop and netbook to FF 5. I did at first wonder whether it was because I still had the unnecessary add-on of Sync 1.7 in my add-ons so I uninstalled it at both ends.

Still I get the 'unknown error' message. Curiously Sync does actually appear to work despite the error message as I added a new bookmark to one machine, booted up the other and it appeared there too!

Maybe the error message is an error!

gnjgnj
gnjgnj
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This just started after the last update was installed. Mine also appears to actually be working. I logged in and checked the "sync data" and my bookmarks/passwords seem to be intact. I think it IS an "error message in error".