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Cleared cache and history and I'm still seeing "400 Bad request Your browser sent an invalid request" trying to connect to rewards.xbox.com .

Posted

Been trying to connect to the site and I'm only seeing the error code. I've tried the suggestions I've found and still get the same results. I'm able to pull it up in IE....but I hate IE.

Additional System Details

Sites Affected

http://rewards.xbox.com

Installed Plug-ins

  • Cooliris embedded in a tab
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • Shockwave Flash 10.3 r181
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.8.612
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.60310.0
  • NPWLPG
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.4"

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

Application Basics
Name
Firefox
Version
4.0.1
User Agent
Mozilla/5.0 (Windows NT 6.0; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
United States English Spellchecker
5.0.1
true
en-US@dictionaries.addons.mozilla.org
Noia 2.0 eXtreme OPT
3.76
false
noia2_option@kk.noia
Cooliris
1.12.2.44172
true
piclens@cooliris.com
Sxipper
2.3.4
false
sxipper@sxip.com
Ziink Surfer
0.0.17
true
ziinkwebhelper@Ziink
All-in-One Sidebar
0.7.13
true
{097d3191-e6fa-4728-9826-b533d755359d}
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
PDF Download
3.0.0.2
true
{37E4D8EA-8BDA-4831-8EA1-89053939A250}
PackageMapping.com Extension
1.1
true
{52a6a832-4251-430b-8202-46b4463ee1ea}
Yahoo! Toolbar
2.1.3.20100310105313
false
{635abd67-4fe9-1b23-4f01-e679fa7484c1}
ImTranslator
4.01
true
{9AA46F4F-4DC7-4c06-97AF-5035170634FE}
Adobe DLM (powered by getPlus(R))
1.5.2.35
false
{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}
Norton IPS
2.0
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Norton Toolbar
4.6
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Adobe Contribute Toolbar
6.0
true
{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
FireFTP
1.99.3
true
{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
FlashGot
1.2.9.4
true
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
Xmarks
3.9.10
true
foxmarks@kei.com
DigitalPersona Extension
5.0.0.4490
true
otis@digitalpersona.com
Adblock Plus
1.3.7
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Modified Preferences
Name
Value
accessibility.blockautorefresh
true
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
0
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.yahoo.com/
browser.startup.homepage_override.buildID
20110413222027
browser.startup.homepage_override.mstone
rv:2.0.1
browser.tabs.loadInBackground
false
browser.tabs.warnOnClose
false
dom.ipc.plugins.enabled.npcoolirisplugin.dll
false
dom.ipc.plugins.enabled.nppastub.dll
false
extensions.lastAppVersion
4.0.1
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
keyword.URL
http://search.yahoo.com/search?ei=UTF-8&fr=ytff-ushdl&p=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1305560053
places.history.enabled
false
places.history.expiration.transient_current_max_pages
185060
places.last_vacuum
1304178033
print.print_printer
Canon iP6600D
print.printer_Adobe_PDF.print_bgcolor
false
print.printer_Adobe_PDF.print_bgimages
false
print.printer_Adobe_PDF.print_command
print.printer_Adobe_PDF.print_downloadfonts
false
print.printer_Adobe_PDF.print_edge_bottom
0
print.printer_Adobe_PDF.print_edge_left
0
print.printer_Adobe_PDF.print_edge_right
0
print.printer_Adobe_PDF.print_edge_top
0
print.printer_Adobe_PDF.print_evenpages
true
print.printer_Adobe_PDF.print_footercenter
print.printer_Adobe_PDF.print_footerleft
&PT
print.printer_Adobe_PDF.print_footerright
&D
print.printer_Adobe_PDF.print_headercenter
print.printer_Adobe_PDF.print_headerleft
&T
print.printer_Adobe_PDF.print_headerright
&U
print.printer_Adobe_PDF.print_in_color
true
print.printer_Adobe_PDF.print_margin_bottom
0.5
print.printer_Adobe_PDF.print_margin_left
0.5
print.printer_Adobe_PDF.print_margin_right
0.5
print.printer_Adobe_PDF.print_margin_top
0.5
print.printer_Adobe_PDF.print_oddpages
true
print.printer_Adobe_PDF.print_orientation
0
print.printer_Adobe_PDF.print_pagedelay
500
print.printer_Adobe_PDF.print_paper_data
1
print.printer_Adobe_PDF.print_paper_height
11.00
print.printer_Adobe_PDF.print_paper_size_type
0
print.printer_Adobe_PDF.print_paper_size_unit
0
print.printer_Adobe_PDF.print_paper_width
8.50
print.printer_Adobe_PDF.print_reversed
false
print.printer_Adobe_PDF.print_scaling
1.00
print.printer_Adobe_PDF.print_shrink_to_fit
true
print.printer_Adobe_PDF.print_to_file
false
print.printer_Adobe_PDF.print_unwriteable_margin_bottom
0
print.printer_Adobe_PDF.print_unwriteable_margin_left
0
print.printer_Adobe_PDF.print_unwriteable_margin_right
0
print.printer_Adobe_PDF.print_unwriteable_margin_top
0
print.printer_Canon_iP6600D.print_bgcolor
false
print.printer_Canon_iP6600D.print_bgimages
false
print.printer_Canon_iP6600D.print_command
print.printer_Canon_iP6600D.print_downloadfonts
false
print.printer_Canon_iP6600D.print_edge_bottom
0
print.printer_Canon_iP6600D.print_edge_left
0
print.printer_Canon_iP6600D.print_edge_right
0
print.printer_Canon_iP6600D.print_edge_top
0
print.printer_Canon_iP6600D.print_evenpages
true
print.printer_Canon_iP6600D.print_footercenter
print.printer_Canon_iP6600D.print_footerleft
&PT
print.printer_Canon_iP6600D.print_footerright
&D
print.printer_Canon_iP6600D.print_headercenter
print.printer_Canon_iP6600D.print_headerleft
&T
print.printer_Canon_iP6600D.print_headerright
&U
print.printer_Canon_iP6600D.print_in_color
true
print.printer_Canon_iP6600D.print_margin_bottom
0.5
print.printer_Canon_iP6600D.print_margin_left
0.5
print.printer_Canon_iP6600D.print_margin_right
0.5
print.printer_Canon_iP6600D.print_margin_top
0.5
print.printer_Canon_iP6600D.print_oddpages
true
print.printer_Canon_iP6600D.print_orientation
0
print.printer_Canon_iP6600D.print_pagedelay
500
print.printer_Canon_iP6600D.print_paper_data
1
print.printer_Canon_iP6600D.print_paper_height
11.00
print.printer_Canon_iP6600D.print_paper_size_type
0
print.printer_Canon_iP6600D.print_paper_size_unit
0
print.printer_Canon_iP6600D.print_paper_width
8.50
print.printer_Canon_iP6600D.print_reversed
false
print.printer_Canon_iP6600D.print_scaling
1.00
print.printer_Canon_iP6600D.print_shrink_to_fit
true
print.printer_Canon_iP6600D.print_to_file
false
print.printer_Canon_iP6600D.print_unwriteable_margin_bottom
0
print.printer_Canon_iP6600D.print_unwriteable_margin_left
0
print.printer_Canon_iP6600D.print_unwriteable_margin_right
0
print.printer_Canon_iP6600D.print_unwriteable_margin_top
0
print.printer_Microsoft_Office_Document_Image_Writer.print_bgcolor
false
print.printer_Microsoft_Office_Document_Image_Writer.print_bgimages
false
print.printer_Microsoft_Office_Document_Image_Writer.print_command
print.printer_Microsoft_Office_Document_Image_Writer.print_downloadfonts
false
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_bottom
0
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_left
0
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_right
0
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_top
0
print.printer_Microsoft_Office_Document_Image_Writer.print_evenpages
true
print.printer_Microsoft_Office_Document_Image_Writer.print_footercenter
print.printer_Microsoft_Office_Document_Image_Writer.print_footerleft
&PT
print.printer_Microsoft_Office_Document_Image_Writer.print_footerright
&D
print.printer_Microsoft_Office_Document_Image_Writer.print_headercenter
print.printer_Microsoft_Office_Document_Image_Writer.print_headerleft
&T
print.printer_Microsoft_Office_Document_Image_Writer.print_headerright
&U
print.printer_Microsoft_Office_Document_Image_Writer.print_in_color
true
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_bottom
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_left
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_right
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_top
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_oddpages
true
print.printer_Microsoft_Office_Document_Image_Writer.print_orientation
0
print.printer_Microsoft_Office_Document_Image_Writer.print_pagedelay
500
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_data
1
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_height
11.00
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_size_type
0
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_size_unit
0
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_width
8.50
print.printer_Microsoft_Office_Document_Image_Writer.print_reversed
false
print.printer_Microsoft_Office_Document_Image_Writer.print_scaling
1.00
print.printer_Microsoft_Office_Document_Image_Writer.print_shrink_to_fit
true
print.printer_Microsoft_Office_Document_Image_Writer.print_to_file
false
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_bottom
0
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_left
0
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_right
0
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_top
0
print.printer_Send_To_OneNote_2007.print_bgcolor
false
print.printer_Send_To_OneNote_2007.print_bgimages
false
print.printer_Send_To_OneNote_2007.print_command
print.printer_Send_To_OneNote_2007.print_downloadfonts
false
print.printer_Send_To_OneNote_2007.print_edge_bottom
0
print.printer_Send_To_OneNote_2007.print_edge_left
0
print.printer_Send_To_OneNote_2007.print_edge_right
0
print.printer_Send_To_OneNote_2007.print_edge_top
0
print.printer_Send_To_OneNote_2007.print_evenpages
true
print.printer_Send_To_OneNote_2007.print_footercenter
print.printer_Send_To_OneNote_2007.print_footerleft
&PT
print.printer_Send_To_OneNote_2007.print_footerright
&D
print.printer_Send_To_OneNote_2007.print_headercenter
print.printer_Send_To_OneNote_2007.print_headerleft
&T
print.printer_Send_To_OneNote_2007.print_headerright
&U
print.printer_Send_To_OneNote_2007.print_in_color
true
print.printer_Send_To_OneNote_2007.print_margin_bottom
0.5
print.printer_Send_To_OneNote_2007.print_margin_left
0.5
print.printer_Send_To_OneNote_2007.print_margin_right
0.5
print.printer_Send_To_OneNote_2007.print_margin_top
0.5
print.printer_Send_To_OneNote_2007.print_oddpages
true
print.printer_Send_To_OneNote_2007.print_orientation
0
print.printer_Send_To_OneNote_2007.print_pagedelay
500
print.printer_Send_To_OneNote_2007.print_paper_data
1
print.printer_Send_To_OneNote_2007.print_paper_height
11.00
print.printer_Send_To_OneNote_2007.print_paper_size_type
0
print.printer_Send_To_OneNote_2007.print_paper_size_unit
0
print.printer_Send_To_OneNote_2007.print_paper_width
8.50
print.printer_Send_To_OneNote_2007.print_reversed
false
print.printer_Send_To_OneNote_2007.print_scaling
1.00
print.printer_Send_To_OneNote_2007.print_shrink_to_fit
true
print.printer_Send_To_OneNote_2007.print_to_file
false
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_bottom
0
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_left
0
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_right
0
print.printer_Send_To_OneNote_2007.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.downloads
false
privacy.clearOnShutdown.formdata
false
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
false
privacy.sanitize.sanitizeOnShutdown
true
security.default_personal_cert
Select Automatically
security.warn_entering_weak
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Mobility Radeon HD 6370
Vendor ID
1002
Device ID
68e4
Adapter RAM
512
Adapter Drivers
atiu9p64 atiuxp64 atiuxp64 atiu9pag atiuxpag atiuxpag atiumdva atiumd6a atitmm64
Driver Version
8.770.2.2000
Driver Date
9-29-2010
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7600.16763, font cache n/a)
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.611)
GPU Accelerated Windows
1/1 Direct3D 10

Xircal 334 solutions 3835 answers

This may have something to do with the add-on called Sxipper which you have installed. This company ceased operations on 21st April and won't run on Firefox 4.0.x in any event. See http://www.sxipper.com/

Disable it by clicking the Firefox button, go to Add-ons, then Extensions. You should be able to find it in there.

If the problem persists, try running Firefox in Troubleshoot Firefox issues using Safe Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

Question owner

Still does it. All extensions are disabled and it still does it.


 Application Basics
       Name
       Firefox
       Version
       4.0.1
       User Agent
       Mozilla/5.0 (Windows NT 6.0; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       United States English Spellchecker
       5.0.1
       false
       en-US@dictionaries.addons.mozilla.org
       Cooliris
       1.12.2.44172
       false
       piclens@cooliris.com
       Ziink Surfer
       0.0.17
       false
       ziinkwebhelper@Ziink
       All-in-One Sidebar
       0.7.13
       false
       {097d3191-e6fa-4728-9826-b533d755359d}
       PDF Download
       3.0.0.2
       false
       {37E4D8EA-8BDA-4831-8EA1-89053939A250}
       PackageMapping.com Extension
       1.1
       false
       {52a6a832-4251-430b-8202-46b4463ee1ea}
       ImTranslator
       4.01
       false
       {9AA46F4F-4DC7-4c06-97AF-5035170634FE}
       Norton IPS
       2.0
       false
       {BBDA0591-3099-440a-AA10-41764D9DB4DB}
       Norton Toolbar
       4.6
       false
       {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
       Adobe Contribute Toolbar
       6.0
       false
       {01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
       FlashGot
       1.2.9.4
       false
       {19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
       Xmarks
       3.9.10
       false
       foxmarks@kei.com
       DigitalPersona Extension
       5.0.0.4490
       false
       otis@digitalpersona.com
       Adblock Plus
       1.3.7
       false
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
 Modified Preferences
     Name
     Value
       accessibility.blockautorefresh
       true
       accessibility.typeaheadfind.flashBar
       0
       browser.history_expire_days.mirror
       180
       browser.history_expire_days_min
       0
       browser.places.importBookmarksHTML
       false
       browser.places.importDefaults
       false
       browser.places.leftPaneFolderId
       -1
       browser.places.migratePostDataAnnotations
       false
       browser.places.smartBookmarksVersion
       2
       browser.places.updateRecentTagsUri
       false
       browser.startup.homepage
       http://my.yahoo.com/
       browser.startup.homepage_override.buildID
       20110413222027
       browser.startup.homepage_override.mstone
       rv:2.0.1
       browser.tabs.loadInBackground
       false
       browser.tabs.warnOnClose
       false
       dom.ipc.plugins.enabled.npcoolirisplugin.dll
       false
       dom.ipc.plugins.enabled.nppastub.dll
       false
       extensions.lastAppVersion
       4.0.1
       general.useragent.extra.microsoftdotnet
       ( .NET CLR 3.5.30729; .NET4.0C)
       keyword.URL
       http://search.yahoo.com/search?ei=UTF-8&fr=ytff-ushdl&p=
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1305691737
       places.history.enabled
       false
       places.history.expiration.transient_current_max_pages
       185060
       places.last_vacuum
       1304178033


 Graphics
       Adapter Description
       ATI Mobility Radeon HD 6370
       Vendor ID
       1002
       Device ID
       68e4
       Adapter RAM
       512
       Adapter Drivers
       atiu9p64 atiuxp64 atiuxp64 atiu9pag atiuxpag atiuxpag atiumdva atiumd6a atitmm64
       Driver Version
       8.770.2.2000
       Driver Date
       9-29-2010
       Direct2D Enabled
       true
       DirectWrite Enabled
       true (6.1.7600.16763, font cache n/a)
       WebGL Renderer
       Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.611)
       GPU Accelerated Windows
       1/1 Direct3D 10

Question owner

Yes it does work in Safe Mode

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Troubleshoot Firefox issues using Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Question owner

I've done so with no luck. Same error.

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

Try to reset the prefs via the Save mode start window.


Create a new profile as a test to check if your current profile is causing the problems.

See:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See:

Modified by cor-el

Xircal 334 solutions 3835 answers

If what co-rel suggested doesn't fix the problem, open a Windows Command Prompt, type: ipconfig /flushdns and hit Enter.

Also, click the Firefox button, go to Options | Options | Privacy, click the "Show Cookies" button and delete the cookies for rewards.xbox.com

Question owner

Link cannot be found....thanks for the help.

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

Sorry for the not working link. I fixed the link, so give it another try.

Question owner

No problem....I appreciate the help. How would I get everything off the portable and onto an installed version of Firefox? I want to do that first. That might solve a problem or two.

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

Did you try a new profile?

With the portable, do you mean another computer or a Firefox portable version?

Question owner

Currently running portable. My drop down menus differ than what the link you sent me is showing. But the version claims 4.0.1. Yeah, tried to use the create new profile and my computer cannot find firefox.exe -ProfileManager

Modified by torquedkiller

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

Make sure that you have a space between firefox.exe and -P (or -ProfileManager)

You still haven't explained what you mean with portable.

Question owner

Its currently from portable apps copied onto my drive c:

cor-el
  • Top 10 Contributor
  • Moderator
10776 solutions 96959 answers

The portable version comes with its won profile folder.

Try:
C:\PortableApps\FirefoxPortable\Data\profile