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Firefox crashes each time on exit, and it does so in safe mode (after fresh (re)installation). What other information should I provide to identify problem?

Posted

Hello, I`m running XP SP3, witk no appearent viruses (according Bitdefender and Malwarebytes' Anti-Malware) or hardware problems, but having crash after virtually each exit. After I cleaned cache, temp (maybe sth else as well, don`t remember) dirs and started/exited firefox few times, it didnt crash, bet after few more such cycles problem came back. Any help would be appreciated.

Hello, I`m running XP SP3, witk no appearent viruses (according Bitdefender and Malwarebytes' Anti-Malware) or hardware problems, but having crash after virtually each exit. After I cleaned cache, temp (maybe sth else as well, don`t remember) dirs and started/exited firefox few times, it didnt crash, bet after few more such cycles problem came back. Any help would be appreciated.

Additional System Details

Crash ID

AdapterDeviceID: 68be AdapterVendorID: 1002 Add-ons: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{20a82645-c095-46ed-80e3-08825760534b}:0.0.0,jqs@sun.com:1.0,{e0

Installed Plug-ins

  • BitDefender QuickScan Web Netscape Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.2 r159
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • Version 1.1.9, copyright 1996-2011 The VideoLAN Teamhttp://www.videolan.org/
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

Xircal 334 solutions 3835 answers

You're welcome Simass. Sorry we were unsuccessful this time.

You're welcome ''Simass''. Sorry we were unsuccessful this time.
HoodedOracle 0 solutions 1 answers

I too have this problem, since the last update on Firefox. It now crashes on exit every time.

I am running XP SP3 and have tried all of the aforementioned fixes and it has still not rectified the problem. I submit the error logs each time - should I now call each report in the text the same thing for ease of tracking?

I too have this problem, since the last update on Firefox. It now crashes on exit every time. I am running XP SP3 and have tried all of the aforementioned fixes and it has still not rectified the problem. I submit the error logs each time - should I now call each report in the text the same thing for ease of tracking?
Xircal 334 solutions 3835 answers

Probably be easier if you create your own thread Hooded..

Probably be easier if you create your own thread ''Hooded''..