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Could not initialize the application's security component

Posted

Hello,

I installed Firefox 3, I did check for update, but 4.0.1 when running show me this message: "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features." I have Windows XP Professional... I run the Google Chrome 11.0.696.60, I would like to write me first: How do I fully uninstall and then: how to install Firefox;

thanks a lot

Additional System Details

This happened

Every time Firefox opened

This started when...

run Firefox

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.24 (KHTML, like Gecko) Chrome/11.0.696.60 Safari/534.24

More Information

TonyE
  • Moderator
1041 solutions 8840 answers

To resolve this error there is no need to re-install Firefox, for details of how to resolve this see https://support.mozilla.com/kb/Could+not+initialize+the+browser+security+component

Question owner

hello,

I have Uninstalling 3 times Firefox but I see the same error and now I haven't install Firefox, this is the question... My harddisk is ok, also and my permissions, there is not any directory of Firefox...

I wait for your answer...

thanks a lot...

TonyE
  • Moderator
1041 solutions 8840 answers

As I mentioned above, there is no need to re-install Firefox as re-installing Firefox will not fix this. The link I posted above shows how to correct this. Have you tried all the options shown in that link? Did you find the Firefox profile folder?

Question owner

I found Firefox profile folder, but is empty because there is not Firefox , I have uninstalling, also I can not found cert8.db

what can I do?

TonyE
  • Moderator
1041 solutions 8840 answers

The profile folder will only be empty if you chose the option to "Remove my Firefox personal data" which will delete all of your Firefox user data.

What location did you find the profile folder in?

On Windows XP the default location of the profile folder is C:\Users\<Windows login/user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile folder>

Question owner

here C:\Documents and Settings\<win login/user name>\Application Data\mozilla\firefox

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

The location that Tony posted is for Windows 7 and Vista.

The location that you posted is correct for Windows XP.
If there aren't any profile folders with a random name in that location then there is something wrong

  • C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\

Question owner

hello, there is nothing in this folder(profile), I made full uninstall, but I can not installing again, do you know how I do the normal uninstall and install again; I wait for your answer... thanks a lot...

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Which folders do you have in that location?

Is there a Firefox folder (Application Data\Mozilla\Firefox\) ?
If there is, are there any files or folders in it?

Question owner

hello, the Firefox folder was empty, I made full uninstall and I deleted this folder , but I can not installing again, do you know how I do the normal uninstall and install again; I wait for your answer... thanks a lot...