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When I up dated to firefox4 I lost my norton sign in and the green check marks for safe sites, how do I get it back?

Posted

When I up dated to 4 I lost my Norton sign in and I also lost the green check marks by the web site telling me if it is safe.

When I up dated to 4 I lost my Norton sign in and I also lost the green check marks by the web site telling me if it is safe.

Additional System Details

This happened

Every time Firefox opened

This started when...

the day I up dated

Installed Plug-ins

  • Zeon PDF Plugin For Mozilla
  • npftclnt
  • Adobe Shockwave for Director Netscape plug-in, version 10.1
  • Office Plugin for Netscape Navigator
  • Adobe PDF Plug-In For Firefox and Netscape 8.2.6
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.2 r159
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • 4.0.60310.0
  • Virtual Earth 3D 3.00080829001 plugin for Mozilla
  • Motive Plugin for Mozilla Browsers
  • 6.0.12.1212
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Rhapsody Player Engine Plugin
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

I can't find how to get the Norton tab or what ever you call it back?

Xircal 334 solutions 3835 answers

Norton is currently incompatible with Firefox 4.0.1

There's a workaround on the Norton forums @ Help with FF4 Compatibility Update

If you have any doubts about a particular site, disable Javascript. You can disable/re-enable it on the fly by installing this add-on: https://addons.mozilla.org/en-US/firefox/addon/quickjs/

Alternatively, install this add-on and scan links before you surf there: https://addons.mozilla.org/en-US/firefox/addon/drweb-anti-virus-link-checker/

Norton is currently incompatible with Firefox 4.0.1 There's a workaround on the Norton forums @ [http://community.norton.com/t5/Norton-360/Help-with-FF4-Compatibility-Update/m-p/433716/message-uid/433716/highlight/true#U433716 Help with FF4 Compatibility Update] If you have any doubts about a particular site, disable Javascript. You can disable/re-enable it on the fly by installing this add-on: https://addons.mozilla.org/en-US/firefox/addon/quickjs/ Alternatively, install this add-on and scan links before you surf there: https://addons.mozilla.org/en-US/firefox/addon/drweb-anti-virus-link-checker/

Modified by Xircal

Brett928S2 0 solutions 11 answers

Helpful Reply

Hi :)

deleted - no need for accusatory remarks like that - please read this - https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and+guidelines - edited by a moderator

See my thread with a similar problem....

https://support.mozilla.com/en-US/questions/815410

Just go back to FF VERSION 4 and your Norton bar WILL work again...then DISABLE updating in Firefox...

Norton DID write a fix for FF4.0 then FF screwed it up again with the 4.0.1 update, which Xircal knows perfectly well...

All the best, Brett :)

Hi :) ''deleted - no need for accusatory remarks like that - please read this - https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and+guidelines - edited by a moderator'' See my thread with a similar problem.... https://support.mozilla.com/en-US/questions/815410 Just go back to FF VERSION 4 and your Norton bar WILL work again...then DISABLE updating in Firefox... Norton DID write a fix for FF4.0 then FF screwed it up again with the 4.0.1 update, which Xircal knows perfectly well... All the best, Brett :)

Modified by the-edmeister

Xircal 334 solutions 3835 answers

@ Brett92852, I think we can conclude from the-edmeister's comments, who incidentally is a Moderator on this forum, that your suggestion is inadvisable.

As regards advising users to revert to the previous version of Firefox, I'd avise you for your own good to read this article: http://www.h-online.com/open/news/item/Mozilla-patches-Firefox-and-Thunderbird-1234784.html

@ ''Brett92852'', I think we can conclude from ''the-edmeister's ''comments, who incidentally is a Moderator on this forum, that your suggestion is inadvisable. As regards advising users to revert to the previous version of Firefox, I'd avise you for your own good to read this article: http://www.h-online.com/open/news/item/Mozilla-patches-Firefox-and-Thunderbird-1234784.html

Modified by Xircal