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firefox won't close


Firefox thinks it is open. I have rebooted the computer 2x. I have gone to cntrl+alt+delete, the dialogue box does not show firefox as open. I tried to uninstall and reinstall, but it still thinks it is open. help. i don't want to use IE.

Additional System Details

This happened

Just once or twice

This started when...

this morning


  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; eSobiSubscriber; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

More Information

Windows XP. Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Helper7677 165 solutions 1653 answers

Sounds like it is hanging when you exit and later try to restart Firefox.

mary_g 0 solutions 5 answers

I find that clicking file then exit rather than closing with the red x in the upper right corner usually closes it entirely.

forexbob 0 solutions 1 answers

I removed Skype Click to Call and everything worked fine. Didn't have to remove the entire Skype program though. Hope this helps some one along the way.