Firefox will not update?
Every time I try to update to Firefox version 4.0.1, everything seems like it's gone okay. I experience no errors.
I've tried to download Firefox four times now. Each time I successfully clicked "Finish" with the option to launch my browser. And each time, when I try to download an addon, I get the frustrating message that I am still only using version 3.5.5 and I need version 3.6.
I am using an old Dell. Windows XP. Flash up to date.
Additional System Details
This started when...
This started when I first tried to update Firefox about two weeks ago.
- Ask Toolbar Plugin Stub for 32-bit Windows
- Adobe PDF Plug-In For Firefox and Netscape "9.3.4"
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 10.2 r159
- Pando Web Plugin
- Adobe Shockwave for Director Netscape plug-in, version 11.0
- iTunes Detector Plug-in
- DivX® Web Player
- DivX® Content Upload Plugin
- Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
- Nexon Game Controller
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Npdsplay dll
- DRM Store Netscape Plugin
- DRM Netscape Network Object
- User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) FBSMTWB
You may have a corrupted user agent:
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:184.108.40.206) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729) FBSMTWB
Does this mean that I should uninstall and reinstall my current Mozilla Firefox?
Check the general.useragent prefs on the about:config page.
You can open the about:config page via the location bar, just like you open a website.
If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.