X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Sirius Player doesn't work after upgrade

Posted

I let Firefox update today to 4.0.1 and now my Sirius XM internet player won't work. It's not my computer. I opened it in IE and it works fine. I prefer using Firefox but need to know how to fix this. The player was working just fine in Firefox before the upgrade. I use it every day.

Additional System Details

Sites Affected

https://www.siriusxm.com/player/

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.2 r152
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.0.60310.0
  • MSN® Toolbar
  • NPWLPG
  • Reader Library Helper Plugin
  • Adobe PDF Plug-In For Firefox and Netscape

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1

More Information

silkphoenix 92 solutions 1250 answers

I just tried Sirius Player on my FF 4.0.1 and it worked fine for me. So it's compatible with FF 4.0.1. Try to delete your cookies and cache to see if that helps:

http://support.mozilla.com/en-US/kb/Deleting%20cookies

http://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache