X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

when i try to use hulu acc.i keep getting the same message / sorry we are unable to load the player please check your internet connection clear your browser cache and try again. i thought i did it right .

Posted

Question when i try to use hulu acc.i keep getting the same message / sorry we are unable to load the player please check your internet connection clear your browser cache and

Additional System Details

This happened

Every time Firefox opened

This started when...

tried to clear my cache this morning

Installed Plug-ins

  • Gecko Media Player 0.9.9.2Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer
  • Shockwave Flash 10.2 d161
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.
  • The next generation Java plug-in for Mozilla browsers.

Application

  • User Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.16) Gecko/20110323 Linux Mint/10 (Julia) Firefox/3.6.16

More Information

Application Basics
Name
Firefox
Version
3.6.16
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Mint Search Enhancer
1.0
true
mint-search-enhancer@linuxmint.com
Stylish
1.0.7
true
{46551EC9-40F0-4e47-8E18-8E5CF550CFB8}
Apture Highlights
1.6
true
plugin@apture.com
Modified Preferences
Name
Value
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
extensions.lastAppVersion
3.6.16
network.cookie.prefsMigrated
true
places.last_vacuum
1301901351
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.can_change_colorspace
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.can_change_downloadfonts
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.can_change_jobtitle
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.can_change_num_copies
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.can_change_orientation
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.can_change_paper_size
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.can_change_plex
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.can_change_printincolor
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.can_change_resolution
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.can_change_spoolercommand
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.colorspace.0.name
default
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.colorspace.count
1
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.has_special_printerfeatures
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.orientation.0.name
portrait
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.orientation.1.name
landscape
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.orientation.count
2
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.0.height_mm
210
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.0.is_inch
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.0.name
A5
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.0.width_mm
148
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.1.height_mm
297
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.1.is_inch
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.1.name
A4
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.1.width_mm
210
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.2.height_mm
420
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.2.is_inch
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.2.name
A3
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.2.width_mm
297
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.3.height_mm
279
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.3.is_inch
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.3.name
Letter
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.3.width_mm
215
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.4.height_mm
355
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.4.is_inch
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.4.name
Legal
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.4.width_mm
215
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.5.height_mm
431
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.5.is_inch
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.5.name
Tabloid
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.5.width_mm
279
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.6.height_mm
254
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.6.is_inch
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.6.name
Executive
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.6.width_mm
190
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.paper.count
7
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.plex.0.name
default
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.plex.count
1
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.resolution.0.name
default
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.resolution.count
1
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.supports_colorspace_change
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.supports_downloadfonts_change
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.supports_jobtitle_change
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.supports_orientation_change
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.supports_paper_size_change
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.supports_plex_change
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.supports_printincolor_change
true
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.supports_resolution_change
false
print.tmp.printerfeatures.HP-Deskjet-2050-J510-series.supports_spoolercommand_change
false
privacy.cpd.cache
true
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.cpd.siteSettings
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false

Erik P. 0 solutions 1 answers

I found a solution! (at least, for my platform; Windows XP Home SP3, Firefox 4.0.1) =) Go to http://labs.adobe.com and download the Release Candidate 1 version of Adobe Flash 10.3.181.5. I swear, the Second I installed this, it worked INSTANTLY xD. Best of luck to you! (and anyone else who sees this =)

-Erik P.