X
Tap here to go to the mobile version of the site.

Support Forum

Firefox Nightly crashes when opening it

Posted

After installing the past 2 nightly builds the application crashes hard when launched with a Windows exception error.

Firefox Nightly 6.0a1 4.26 (?) and 4/28 - both crash after installing from both the Updater & full installer. Buils 4/24 works perfectly.

Environment: Windows 7 SP1, x64 version ATI 5680 graphics card with latest drivers. Kaspersky, Comodo - both disabled.

Windows Error Report attached.

After installing the past 2 nightly builds the application crashes hard when launched with a Windows exception error. Firefox Nightly 6.0a1 4.26 (?) and 4/28 - both crash after installing from both the Updater & full installer. Buils 4/24 works perfectly. Environment: Windows 7 SP1, x64 version ATI 5680 graphics card with latest drivers. Kaspersky, Comodo - both disabled. Windows Error Report attached.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Windows Activation Technologies Plugin for Mozilla
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:6.0a1) Gecko/20110424 Firefox/6.0a1

More Information

Problem signature:
Problem Event Name: BEX64
Application Name: firefox.exe
Application Version: 6.0.0.4132
Application Timestamp: 4db5c66a
Fault Module Name: StackHash_dc48
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: fffffffff8f09bf0
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: dc48
Additional Information 2: dc488564de4b7640fcee7eda3f2a14e4
Additional Information 3: 4f09
Additional Information 4: 4f09ee0e8f06a14d38e9e042245310da
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

TonyE
  • Moderator
1034 solutions 8840 answers

There have been a few reports of the 64 bit version crashing, see http://forums.mozillazine.org/viewtopic.php?f=23&t=2179163

There have been a few reports of the 64 bit version crashing, see http://forums.mozillazine.org/viewtopic.php?f=23&t=2179163

Question owner

It seems that there's other issues at stake here. I get this when trying the link you posted. Will try later. Thanks for the info!


Can't find any servers to help you The mozillazine servers seem to be on strike. The systems team is negotiating...

Please try again later

[this used to be the "drupal.org error"]

It seems that there's other issues at stake here. I get this when trying the link you posted. Will try later. Thanks for the info! --------------------- Can't find any servers to help you The mozillazine servers seem to be on strike. The systems team is negotiating... Please try again later [this used to be the "drupal.org error"]
TonyE
  • Moderator
1034 solutions 8840 answers

The mozillazine servers have been playing up for a while, if you try again in a few minutes you will probably get through.

The mozillazine servers have been playing up for a while, if you try again in a few minutes you will probably get through.

Question owner

My bad - its the 4/25 build - the 4/28 build isn't out yet. The updater reinstalled the 4/25 build after I installed the 4/24 build again. I confused the '5' for an '8'.

My bad - its the 4/25 build - the 4/28 build isn't out yet. The updater reinstalled the 4/25 build after I installed the 4/24 build again. I confused the '5' for an '8'.
zzynko 0 solutions 3 answers

Helpful Reply

I've been very surprised since this is one of the few times that has happened, other the crashes with flash in minefield it's been solid. Someone fell asleep a the wheel with the latest build.

I've been very surprised since this is one of the few times that has happened, other the crashes with flash in minefield it's been solid. Someone fell asleep a the wheel with the latest build.
TonyE
  • Moderator
1034 solutions 8840 answers

zzynko, nightly builds can become very unstable, it's all part of the development process. If you want stable versions you should stick to the official releases.

zzynko, nightly builds can become very unstable, it's all part of the development process. If you want stable versions you should stick to the official releases.
zzynko 0 solutions 3 answers

What's the fun on that, besides I like the nightly better.

What's the fun on that, besides I like the nightly better.
Nostromov 1 solutions 27 answers

Like stated in the Mozillazine thread, for the 4-26 build, anything newer than that will not start (nightly, hourly, any build). Window$ x64, SP1. Got chewed out on the forums for posting (the guy was in the wrong), so just making a note here. Tried with a fresh profile, finally, same thing. My Crash Reports InstallTimexxx log is 1 KB big & it only contains a number.

ps. Will not use a 32 bit build on a x64 system (because x86 is so stone-age :)), tnx..:)

Like stated in the Mozillazine thread, for the 4-26 build, anything newer than that will not start (nightly, hourly, any build). Window$ x64, SP1. Got chewed out on the forums for posting (the guy was in the wrong), so just making a note here. Tried with a fresh profile, finally, same thing. My Crash Reports InstallTimexxx log is 1 KB big & it only contains a number. ps. Will not use a 32 bit build on a x64 system (because x86 is so stone-age :)), tnx..:)
TGB1 0 solutions 2 answers

Confirmed crashing on x64 build. Win7

Confirmed crashing on x64 build. Win7

Question owner

The bug has been logged: https://bugzilla.mozilla.org/show_bug.cgi?id=652747 and believed to be fixed.

We're just waiting for it to be included in the nightly build.

The bug has been logged: https://bugzilla.mozilla.org/show_bug.cgi?id=652747 and believed to be fixed. We're just waiting for it to be included in the nightly build.
TGB1 0 solutions 2 answers

Helpful Reply

Removing Comodo solved the problem for me, Nightly x64 works fine now.

Removing Comodo solved the problem for me, Nightly x64 works fine now.
Corliya 1 solutions 48 answers
Also [https://bugzilla.mozilla.org/show_bug.cgi?id=652747 the bug] has been resolved..:) ps. [http://forums.mozillazine.org/viewtopic.php?f=23&t=2182067 Builds of 6.0a1 after 2011-04-24 will not open]

Question owner

Everything seems to be working now re. this issue in the nightly builds.

Everything seems to be working now re. this issue in the nightly builds.