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I want to download microsoft word 2010 and the system will not allow it. What should i do from here?

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I can not download microsoft word 2010 and have called tech support they refered me to ask my provider. How can i configure my p c to download the free trial?

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Are you using the main site here?

http://office.microsoft.com/en-us/try/

I can't think of any reason that site would be blocked.

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Try using IE for downloads from Microsoft. A good part of the Microsoft web sites use ActiveX, which Firefox doesn't do.