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Firefox 4 opens TOO many empty windows on starting the browser!

Posted

Every time I open up Firefox 4 a BUNCH of empty windows load up with my LAST 'remembered' tabs. SO I have ONE window with all my tabs intact.. and then like 13 EMPTY windows and this happens EVERY time I start up firefox. I have tried everything from using the about:config and changing that one browser tab setting to 'true'... I took out the mimeTypes.rdf from the Application Basics section I even tried UNINSTALLING and REINSTALLING firefox.. I'm SO tired of all these empty windows does ANYONE know what could cause this? I also ran a 'malware' check and I have NONE. I have honestly done EVERYTHING to try to fix this... just wondering if anyone ELSE is experiencing this and if anyone else has ANY other advice! I'm about ready to switch to Google Chrome.. I don't want to! So ANY help/advice would be appreciated! Thank you!!

<removed bold formatting - edited by moderator>

Every time I open up Firefox 4 a BUNCH of empty windows load up with my LAST 'remembered' tabs. SO I have ONE window with all my tabs intact.. and then like 13 EMPTY windows and this happens EVERY time I start up firefox. I have tried everything from using the about:config and changing that one browser tab setting to 'true'... I took out the mimeTypes.rdf from the Application Basics section I even tried UNINSTALLING and REINSTALLING firefox.. I'm SO tired of all these empty windows does ANYONE know what could cause this? I also ran a 'malware' check and I have NONE. I have honestly done EVERYTHING to try to fix this... just wondering if anyone ELSE is experiencing this and if anyone else has ANY other advice! I'm about ready to switch to Google Chrome.. I don't want to! So ANY help/advice would be appreciated! Thank you!! <i><removed bold formatting - edited by moderator></i>

Modified by Noah_SUMO

Additional System Details

This happened

Every time Firefox opened

This started when...

I upgraded to Firefox 4

Installed Plug-ins

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  • Coupons, Inc. Coupon Printer DLL
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  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.3"
  • Provides additional functionality on Facebook. See our web site for details.
  • Google Update
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More Information

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cor-el
  • Top 10 Contributor
  • Moderator
12738 solutions 117068 answers

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Profile Folder

Delete sessionstore.js and sessionstore.bak in the Profile Folder

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.

You will have to redo App Tabs and Tab Groups after deleting sessionstore.js.

See:

It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] * Help > Troubleshooting Information > Profile Directory: Open Containing Folder If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well. You will have to redo App Tabs and Tab Groups after deleting sessionstore.js. See: * http://kb.mozillazine.org/Session_Restore

Question owner

Hi cor-el, I think I've seen your answer before on OTHER questions like this one that I asked... The STRANGEST thing is.. yesterday it opened up PERFECTLY with NO problems.. then TODAY.. when I opened it.. it actually for SOME reason remembered this 'adobe' page I was on that I KNOW I closed and OTHER windows again.. and it just seems like a MESS now any time I reopen.. like... EACH time will be a SURPRISE as to what I will SEE in the tabs or extra empty windows...

BEFORE I attempt this... (I didn't WANT to when I saw you post this before) but NOW I think I MAY have NO CHOICE.. but BEFORE I try this...

Can you PLEASE tell me what you mean by... 'REDO App Tabs and Tab Groups'?? I don't understand what that means? How DO I do that?? I'm sorry I checked the link under there and I FEEL totally confused! If you have a 'short cut' way of explaining this I would LOVE to know and appreciate your time and help.. if not, I understand as I'm SURE it's a bit of explaining...

I just DO NOT understand why this is happening in the FIRST place? HOW did it START and what the HECK did I DO to make this happen? And why is it, that it seems like NOT too many people HAVE this issue?

Anyways, thanks for your time.. and ANYONE ELSE if you have annnnnnnnnnnnnny IDEAS please let me know or if anyone has heard ANYTHING else about this ANNOYING situation!

Sincerely,

FRUSTRATED Firefox USER (Shivonne)  :(

Hi cor-el, I think I've seen your answer before on OTHER questions like this one that I asked... The '''STRANGEST''' thing is.. yesterday it opened up '''PERFECTLY''' with NO problems.. then TODAY.. when I opened it.. it actually for SOME reason remembered this 'adobe' page I was on that I KNOW I closed and OTHER windows again.. and it just seems like a MESS now any time I reopen.. like... ''EACH time ''will be a SURPRISE as to what I will SEE in the tabs or extra empty windows... BEFORE I attempt this... (I didn't WANT to when I saw you post this before) but NOW I think I MAY have NO CHOICE.. but BEFORE I try this... Can you ''PLEASE'' tell me what you mean by... 'REDO App Tabs and Tab Groups'?? I don't understand what that means? How DO I do that?? I'm sorry I checked the link under there and I FEEL totally '''confused'''! If you have a 'short cut' way of explaining this I would LOVE to know and '''''appreciate''''' your time and help.. if not, I understand as I'm SURE it's a bit of explaining... I just DO NOT understand why this is happening in the FIRST place? HOW did it START and what the HECK did I DO to make this happen? And why is it, that it seems like NOT too many people HAVE this issue? Anyways, thanks for your time.. and ''' ANYONE ELSE''' if you have annnnnnnnnnnnnny IDEAS please let me know or if anyone has heard '''ANYTHING''' else about this '''ANNOYING''' situation! Sincerely, '''FRUSTRATED '''Firefox USER (Shivonne) :(

Modified by Shivonne

cor-el
  • Top 10 Contributor
  • Moderator
12738 solutions 117068 answers

It helped others with this problem, so you can try to rename the file or move it to another folder to see if that helps.


If you have created App tabs (right-click a Tab on the tab bar : Pin as App Tab) or created Tab Groups then you lose these because that data is stored in the file sessionstore.js and is lost if you delete that file.

It helped others with this problem, so you can try to rename the file or move it to another folder to see if that helps. ---- If you have created App tabs (right-click a Tab on the tab bar : Pin as App Tab) or created Tab Groups then you lose these because that data is stored in the file sessionstore.js and is lost if you delete that file. *[/kb/what-are-app-tabs] *[/kb/what-are-tab-groups]

Question owner

Thanks cor-el. I will try this at some point... thanks for the links too! I understand the app tab now :)

'''Thanks cor-el. I will try this at some point... thanks for the links too! I understand the app tab now :)'''

Question owner

Well, I finally tried it! It didn't work though.. I took out the sessionstore.bak and sessionstore.js (which there were about 6 extras of those!) Took them ALL out and STILL am having this problem... I guess I'm going to try to go on LIVE CHAT maybe... hopefully someone can help me or might know of another solution. Thanks for your help BTW. I appreciate the efforts!

Sincerely, Shivonne **Frustrated, grr :(

Well, I '''finally '''tried it! It didn't work though.. I took out the sessionstore.bak and sessionstore.js (which there were about 6 extras of those!) Took them ALL out and STILL am having this problem... I guess I'm going to try to go on LIVE CHAT maybe... hopefully someone can help me or might know of another solution. '''''Thanks for your help BTW'''''. I appreciate the efforts! Sincerely, Shivonne **Frustrated, grr :(
cor-el
  • Top 10 Contributor
  • Moderator
12738 solutions 117068 answers

If you had multiple sessionstore-##.js files then that can indicate a problem with security software that lock files in the Firefox Profile Folder and prevent Firefox from updating the main sessionstore.js file.

If you had multiple sessionstore-##.js files then that can indicate a problem with security software that lock files in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and prevent Firefox from updating the main sessionstore.js file.

Question owner

Do you mean like antivirus software? The ONLY thing I use is Microsoft Security Essentials... the FREE program.. there's nothing else I have running in the background? I mean I use Win and Glare utilities but only a few times a month. So... do I need to some how 'allow' some program that is NOT allowing me to update the main sessionstore.js file? You know at THIS point to just avoid the windows... I guess what if I change the options to 'start' a new session EACH time.. I wonder if THAT will stop all those windows.. then I will just will REMEMBER what tabs I had open and reopen every time I guess.. Gosh I'm surprised I'm not hearing too many others with this problem. Thanks for your help again.

Do you mean like antivirus software? The ONLY thing I use is Microsoft Security Essentials... the FREE program.. there's nothing else I have running in the background? I mean I use Win and Glare utilities but only a few times a month. So... do I need to some how 'allow' some program that is NOT allowing me to update the main sessionstore.js file? You know at THIS point to just avoid the windows... I guess what if I change the options to 'start' a new session EACH time.. I wonder if THAT will stop all those windows.. then I will just will REMEMBER what tabs I had open and reopen every time I guess.. Gosh I'm surprised I'm not hearing too many others with this problem. Thanks for your help again.
garthzares 0 solutions 6 answers

I don't think that the workarounds are really satisfactory. Having to lose your old browser sessions after a restart is not very good (ironic understatement). Neither is having to shut multiple blank open windows with a two title bars each. I wonder if this is because I'm running Windows XP? If so, I'm seriously considering moving to another browser which is really a pain as I used to *love* Firefox until 4 came out. I'll probably go to IE instead.

I don't think that the workarounds are really satisfactory. Having to lose your old browser sessions after a restart is not very good (ironic understatement). Neither is having to shut multiple blank open windows with a two title bars each. I wonder if this is because I'm running Windows XP? If so, I'm seriously considering moving to another browser which is really a pain as I used to *love* Firefox until 4 came out. I'll probably go to IE instead.

Question owner

@garthzares --I am just soo DISAPPOINTED with FF4! I have Windows Vista.. and I think it JUST takes too MUCH CPU and I am either FREEZING or hanging... I use to be able to have 50 tabs open at ONCE with NO problem and NOW I can hardly open 15 w/o freezing issues.. also for some reason 'LINKY' doesn't work as well anymore... sometimes my mouse opens the SAME url/link twice or even 3X! I WISH I could go back to the previous version of Firefox... I myself am SERIOUSLY considering google Chrome at this point... uuge :(

'''@garthzares''' --I am just soo DISAPPOINTED with FF4! I have Windows Vista.. and I think it JUST takes too MUCH CPU and I am either FREEZING or hanging... I use to be able to have 50 tabs open at ONCE with NO problem and NOW I can hardly open 15 w/o freezing issues.. also for some reason 'LINKY' doesn't work as well anymore... sometimes my mouse opens the SAME url/link twice or even 3X! I WISH I could go back to the previous version of Firefox... I myself am SERIOUSLY considering google Chrome at this point... uuge :(
H3LL80Y 0 solutions 1 answers

This happens only when firefox is set to open windows and tabs from last time...

This happens only when firefox is set to open windows and tabs from last time...

Question owner

@H3LL80Y I just wondered WHY all the EXTRA 'empty' blank windows... I changed my settings to NOT open from last time and it's fine now... I just liked it better before... so if I WANTED to leave some tabs up I could... but now I don't bother because too many empty windows come with it :(

'''@H3LL80Y ''' I just wondered WHY all the EXTRA 'empty' blank windows... I changed my settings to NOT open from last time and it's fine now... I just liked it better before... so if I WANTED to leave some tabs up I could... but now I don't bother because too many empty windows come with it :(
skyd 0 solutions 1 answers

@cor-el: Sounds like you're closer to the dev. team than me, so please pass this message:

I used to use FF all the time and, due to a memory-consumption problem, moved to Chrome. When I saw FF4 is out I tried it, loved it and stuck to it.

BUT: This terrible issue is a turn-off!

I'm using many tabs when working with my web-browser. In FF4 I am sometimes forced to restart (because it stops popping-up message boxes). Every time this happens, I find myself sitting for a few minutes and closing tens of empty windows. In 1/3 of the cases - I end up losing my last-session tabs.

If you're aware of the problem then please publish a hotfix for it - FASTER THAN FAST! (you'll end up losing users otherwise).

@cor-el: Sounds like you're closer to the dev. team than me, so please pass this message: I used to use FF all the time and, due to a memory-consumption problem, moved to Chrome. When I saw FF4 is out I tried it, loved it and stuck to it. BUT: This terrible issue is a turn-off! I'm using many tabs when working with my web-browser. In FF4 I am sometimes forced to restart (because it stops popping-up message boxes). Every time this happens, I find myself sitting for a few minutes and closing tens of empty windows. In 1/3 of the cases - I end up losing my last-session tabs. If you're aware of the problem then please publish a hotfix for it - FASTER THAN FAST! (you'll end up losing users otherwise).
csutoras 0 solutions 1 answers

I never had this problem until I just updated to 5.0 and now it opens anywhere from 10 to 25 or more empty windows everytime it opens and tries to remember the sessions.

I work with a lot of tabs, so not having the sessions is really not ideal, as I leave tabs open until I get to them for what I am working on.

Really wish a real solution was being looked at on this rather than some hacks.

I am using Windows 7 as well.

I never had this problem until I just updated to 5.0 and now it opens anywhere from 10 to 25 or more empty windows everytime it opens and tries to remember the sessions. I work with a lot of tabs, so not having the sessions is really not ideal, as I leave tabs open until I get to them for what I am working on. Really wish a real solution was being looked at on this rather than some hacks. I am using Windows 7 as well.
altergeist 0 solutions 1 answers

I've tried deleting sessionstore.js and .bak files. The problem persists, on approximately every second or third start of firefox, it loses all my open tabs, and then opens 2 - 20+ windows. I then have to delete those files again, only for the problem to recur a little later again. It's frustrating as hell because the tabs have been left open with good reason - so I don't have to find them again! The alternative would be to bookmark EVERY time I close firefox, but then I'd end up with hundreds of bookmarks. It's a pity, because I really want to keep using Firefox, but this is close to a deal breaker for me.

Windows 7 Roborm & firebug installed in FF Comodo Firewall AVG installed. Lates version of FF (I don't know which one because it keeps updating lately)

I've tried deleting sessionstore.js and .bak files. The problem persists, on approximately every second or third start of firefox, it loses all my open tabs, and then opens 2 - 20+ windows. I then have to delete those files again, only for the problem to recur a little later again. It's frustrating as hell because the tabs have been left open with good reason - so I don't have to find them again! The alternative would be to bookmark EVERY time I close firefox, but then I'd end up with hundreds of bookmarks. It's a pity, because I really want to keep using Firefox, but this is close to a deal breaker for me. Windows 7 Roborm & firebug installed in FF Comodo Firewall AVG installed. Lates version of FF (I don't know which one because it keeps updating lately)
Hasan 469 solutions 5600 answers

Disable and Remove the AVG extension. It has been reported as causing various problems in Firefox.

Uninstall an Add-on

For Multiple Windows, Troubleshooting extensions and themes

Clear Cookies & Cache

Restore the default home page

Check and tell if its working.

Disable and Remove the AVG extension. It has been reported as causing various problems in Firefox. Uninstall an Add-on * https://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on For Multiple Windows, Troubleshooting extensions and themes * https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Clear Cookies & Cache * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache Restore the default home page * https://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page#w_restore-the-default-home-page Check and tell if its working.
cor-el
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12738 solutions 117068 answers

Make sure that security software or cleanup software isn't corrupting the sessionstore.js file in the Firefox Profile Folder.
It shouldn't be necessary to delete those files.


Make sure that security software or cleanup software isn't corrupting the sessionstore.js file in the Firefox Profile Folder.<br /> It shouldn't be necessary to delete those files. ---- *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/sessionstore.js
Ayric 0 solutions 2 answers

Has anyone found out what causes this ridiculous problem yet? I have had the exact same problem for several months. Unable to find any good answers, just suggestions that lead to more frustration. If anyone's found out what's causing this, please update the rest of us. Getting very close to switching to Chrome now after many years of only using Firefox.

Thanks!

Has anyone found out what causes this ridiculous problem yet? I have had the exact same problem for several months. Unable to find any good answers, just suggestions that lead to more frustration. If anyone's found out what's causing this, please update the rest of us. Getting very close to switching to Chrome now after many years of only using Firefox. Thanks!
Hasan 469 solutions 5600 answers

@Ayric - Did you try to resolve your problem by using the 2nd & 4th links mentioned in my previous reply ??

'''@Ayric''' - Did you try to resolve your problem by using the 2nd & 4th links mentioned in my previous reply ??
Ayric 0 solutions 2 answers

Thanks, I just tried 2 and 4. Opened in Safe Mode and 30-40 blank windows popped up as usual. So not an issue with the plug-ins. What Safe Mode also did was it deleted my history, so I am now without my standard tabs that I always open. I restarted a couple of times and was for some reason down to 3 windows. And then I suddenly was down to just 1. No idea if that solves it, will have to continue browsing for a while to see if the problem returns. Also restored the default home page. Will now start all my usual tabs (luckily took a screen shot before I deleted everything) and continue browsing. Will let you know.

Would also be great to get some hint on possible root causes if anyone's figured that out.

Thanks, I just tried 2 and 4. Opened in Safe Mode and 30-40 blank windows popped up as usual. So not an issue with the plug-ins. What Safe Mode also did was it deleted my history, so I am now without my standard tabs that I always open. I restarted a couple of times and was for some reason down to 3 windows. And then I suddenly was down to just 1. No idea if that solves it, will have to continue browsing for a while to see if the problem returns. Also restored the default home page. Will now start all my usual tabs (luckily took a screen shot before I deleted everything) and continue browsing. Will let you know. Would also be great to get some hint on possible root causes if anyone's figured that out.