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often a remark: bad request size of the server to much

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

thegodfather68
thegodfather68
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When I click in my e-mails on a link to a website, I often get a remark:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.


I asked my provider KPN if they can solve this issue, but they informed me that this problem is related to the browser I use, in this case Firefox. Therefor they can't support me with this. I already updated Firefox to version 4.0 but they problem resists.

Can someone please help me out, while I had this problem not in the past.

Thanks in advance.

When I click in my e-mails on a link to a website, I often get a remark: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I asked my provider KPN if they can solve this issue, but they informed me that this problem is related to the browser I use, in this case Firefox. Therefor they can't support me with this. I already updated Firefox to version 4.0 but they problem resists. Can someone please help me out, while I had this problem not in the past. Thanks in advance.

Chosen solution

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
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All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
thegodfather68
thegodfather68 Question owner
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Hello Cor-el

Thank you for the quick reply. I did the 2 options you mentioned and as far as I can see now, the problem has been solved, great ! I will see if I have to clean it everyday or once or twice a week.

Thanks again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You're welcome