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Firefox will not play any video on any website. All I get is the Quicktime symbol.

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  • 7 have this problem
  • 6 views
  • Last reply by Xircal

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Any website I visit that has any moving video, Firefox will only display a Qicktime still image, and will not play the moving file or video. Please advise how to change settings to fix this. I am running Windows 2000, and Firefox version 3.6.16.

Any website I visit that has any moving video, Firefox will only display a Qicktime still image, and will not play the moving file or video. Please advise how to change settings to fix this. I am running Windows 2000, and Firefox version 3.6.16.

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Update Flash to the latest version: http://get.adobe.com/flashplayer/

I can't see from your system specs which version of Quicktime you have installed. You can get that from here: http://www.apple.com/quicktime/download/

Also, some sites require the enhanced version of the Flash player called Shockwave For Director. Download from: http://get.adobe.com/shockwave/