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Extensions disappear after I restart firefox to complete their installation.
Hey there, I have a bit of a problem.
When I went to update my extensions this afternoon everything seemed to be fine, I checked for updates, they downloaded and installed as normal, and Firefox asked me if I wanted to restart. Obliging as I was feeling, I said "yes, please restart," at which point Firefox did exactly that. Now here's where the weirdness comes in; upon restarting I went out looking for new extensions and installed them by the same procedure, no problem. When I restarted and went back to the add-ons screen I noticed two strange things: first, the new extensions I had just installed were missing; second, the updates to my previously installed applications had not apparently been installed either.
Has anyone had a similar problem? Is there a solution?
All Replies (2)
This can be caused if one of the files that stores details of installed extensions is corrupt.
- Open your profile folder, for details of how to find it see https://support.mozilla.com/kb/Profiles
- Close Firefox
- Delete the following files if they exist, extensions.cache, extensions.rdf, extensions.ini and extensions.sqlite
- Re-start Firefox, it will then rebuild the list on installed extensions
Unfortunately this solution isn't working for me, any other suggestions?