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4.0 & Netflix - Firefox problem or Silverlight problem?

Posted

When I watching something on Netflix, I have to restart Firefox in "32 bit mode." While doing this allows me to watch without problems, does anyone know if this is a Firefox 4 problem (never happened in previous versions) or if it's a Microsoft Silverlight problem? (I've got Silverlight version 4.0.51204.0). Just want to know if I should keep an eye out for a Firefox update/patch or a Silverlight update. Thanks!

Additional System Details

Sites Affected

http://

Installed Plug-ins

  • Unity Web Player lets you experience dazzling interactive 3D right in your browser. For more information, visit Unity .
  • npmnqmp 071701000001
  • http://www.facebook.com/fbplugin/
  • iPhoto6
  • Musicnotes Viewer plugin 1.17.2 http://www.musicnotes.com
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.1 r102
  • 4.0.51204.0
  • LogMeIn remote control components
  • Version 1.9.2.1599
  • Google Talk Plugin Video Accelerator version:0.1.43.4
  • DivX Web Player version 2.1.1.94
  • DivX OVS Helper Plug-in
  • Java Plug-In 2 for NPAPI Browsers

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0) Gecko/20100101 Firefox/4.0

More Information

Application Basics
Name
Firefox
Version
4.0
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0) Gecko/20100101 Firefox/4.0
Profile Directory
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Flash and Video Download
0.1
false
{bee6eb20-01e0-ebd1-da83-080329fb9a3a}
StumbleUpon
3.81
true
{AE93811A-5C9A-4d34-8462-F7B864FC4696}
DivX Plus Web Player HTML5 <video>
2.1.1.94
false
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
DivX HiQ
2.1.1.94
false
{6904342A-8307-11DF-A508-4AE2DFD72085}
FoxTab
1.4.1
true
{ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
https://mail.google.com/mail/?shva=1#
browser.startup.homepage_override.buildID
20110318052756
browser.startup.homepage_override.mstone
rv:2.0
extensions.lastAppVersion
4.0
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1301357093
places.history.expiration.transient_current_max_pages
120795
places.last_vacuum
1300077362
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.cpd.formdata
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
4
security.warn_viewing_mixed
false
Graphics
Adapter Description
0x22600,0x20400
Vendor ID
0000
Device ID
0000
Adapter RAM
Adapter Drivers
Driver Version
Driver Date
Direct2D Enabled
false
DirectWrite Enabled
false
WebGL Renderer
NVIDIA Corporation -- NVIDIA GeForce 9400 OpenGL Engine -- 2.1 NVIDIA-1.6.26
GPU Accelerated Windows
0/1

tommyzcat 0 solutions 1 answers

I experienced the exact same (very annoying) problem which has caused me, for the last two months, to have to log in twice to netflix to watch anything. Although I can't tell you which coding team is responsible, I feel the error came from the automatic update of the add-ons when Firefox 4 was released. My remedy was to go to the Microsoft Silverlight website and download the .dmg file again and reinstall! Macs are getting more and more like PC's all the time.....of course, we are talking about a Microsoft helper app after all!  :P Good Luck and Hope this Helps!