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Problem with Facebook in FF but not in IE. FB says : "Cookies Required Cookies are not enabled on your browser. Please adjust this in your security preferences before continuing." But I do have cookies enabled, I've tried clearing cookies etc, now what?

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Problem with Facebook in FF but not in IE. Facebook says : "Cookies Required Cookies are not enabled on your browser. Please adjust this in your security preferences before continuing." I do have cookies enabled, I've tried clearing cookies etc, now what?

Additional System Details

Sites Affected

https://www.facebook.com/login.php?login_attempt=1

Installed Plug-ins

  • Image Control Plugin for viewing images on Ancestry.com. Version 1.0.0.1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • 6.0.12.775
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Shockwave Flash 10.2 r152
  • iTunes Detector Plug-in
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • 4.0.60129.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealPlayer(tm) HTML5VideoShim Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0

More Information

Application Basics
Name
Firefox
Version
4.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Quick Starter
1.0
true
jqs@sun.com
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
Ancestry.com Advanced Image Viewer
1.0.0.1
true
support@ancestry.com
AniWeather
0.8.7
true
{4176DFF4-4698-11DE-BEEB-45DA55D89593}
Adobe DLM (powered by getPlus(R))
1.6.2.99
true
{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
Java Console
6.0.22
true
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
RealPlayer Browser Record Plugin
1.1.5
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Awesome screenshot: Capture and Annotate
1.0.3
true
jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack
Read It Later
2.1.1
true
isreaditlater@ideashower.com
McAfee SiteAdvisor
3.3.1
true
{B7082FAA-CB62-4872-9106-E42DD88EDE45}
Firefox Synchronisation Extension
7.3.3.42
false
{A27F3FEF-1113-4cfb-A032-8E12D7D8EE70}
Modified Preferences
Name
Value
accessibility.blockautorefresh
true
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.history_expire_days.mirror
180
browser.history_expire_days_min
10
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.google.com/ig?refresh=1
browser.startup.homepage_override.buildID
20110318052756
browser.startup.homepage_override.mstone
rv:2.0
browser.tabs.loadInBackground
false
dom.event.contextmenu.enabled
false
extensions.lastAppVersion
4.0
font.name.serif.x-western
Book Antiqua
font.size.variable.x-western
17
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1301200078
places.history.expiration.transient_current_max_pages
64109
places.last_vacuum
1298958253
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
\\SOJOURNERTRUTHM\HP Officejet 6300 series
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
0
print.print_unwriteable_margin_left
0
print.print_unwriteable_margin_right
0
print.print_unwriteable_margin_top
0
print.printer_Fax.print_bgcolor
false
print.printer_Fax.print_bgimages
false
print.printer_Fax.print_command
print.printer_Fax.print_downloadfonts
false
print.printer_Fax.print_edge_bottom
0
print.printer_Fax.print_edge_left
0
print.printer_Fax.print_edge_right
0
print.printer_Fax.print_edge_top
0
print.printer_Fax.print_evenpages
true
print.printer_Fax.print_footercenter
print.printer_Fax.print_footerleft
&PT
print.printer_Fax.print_footerright
&D
print.printer_Fax.print_headercenter
print.printer_Fax.print_headerleft
&T
print.printer_Fax.print_headerright
&U
print.printer_Fax.print_in_color
true
print.printer_Fax.print_margin_bottom
0.5
print.printer_Fax.print_margin_left
0.5
print.printer_Fax.print_margin_right
0.5
print.printer_Fax.print_margin_top
0.5
print.printer_Fax.print_oddpages
true
print.printer_Fax.print_orientation
0
print.printer_Fax.print_pagedelay
500
print.printer_Fax.print_paper_data
1
print.printer_Fax.print_paper_height
11.00
print.printer_Fax.print_paper_size_type
0
print.printer_Fax.print_paper_size_unit
0
print.printer_Fax.print_paper_width
8.50
print.printer_Fax.print_reversed
false
print.printer_Fax.print_scaling
1.00
print.printer_Fax.print_shrink_to_fit
true
print.printer_Fax.print_to_file
false
print.printer_Fax.print_unwriteable_margin_bottom
0
print.printer_Fax.print_unwriteable_margin_left
0
print.printer_Fax.print_unwriteable_margin_right
0
print.printer_Fax.print_unwriteable_margin_top
0
print.printer_Microsoft_Office_Document_Image_Writer.print_bgcolor
false
print.printer_Microsoft_Office_Document_Image_Writer.print_bgimages
false
print.printer_Microsoft_Office_Document_Image_Writer.print_command
print.printer_Microsoft_Office_Document_Image_Writer.print_downloadfonts
false
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_bottom
0
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_left
0
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_right
0
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_top
0
print.printer_Microsoft_Office_Document_Image_Writer.print_evenpages
true
print.printer_Microsoft_Office_Document_Image_Writer.print_footercenter
print.printer_Microsoft_Office_Document_Image_Writer.print_footerleft
&PT
print.printer_Microsoft_Office_Document_Image_Writer.print_footerright
&D
print.printer_Microsoft_Office_Document_Image_Writer.print_headercenter
print.printer_Microsoft_Office_Document_Image_Writer.print_headerleft
&T
print.printer_Microsoft_Office_Document_Image_Writer.print_headerright
&U
print.printer_Microsoft_Office_Document_Image_Writer.print_in_color
true
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_bottom
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_left
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_right
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_top
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_oddpages
true
print.printer_Microsoft_Office_Document_Image_Writer.print_orientation
0
print.printer_Microsoft_Office_Document_Image_Writer.print_pagedelay
500
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_data
1
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_height
11.00
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_size_type
0
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_size_unit
0
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_width
8.50
print.printer_Microsoft_Office_Document_Image_Writer.print_reversed
false
print.printer_Microsoft_Office_Document_Image_Writer.print_scaling
1.00
print.printer_Microsoft_Office_Document_Image_Writer.print_shrink_to_fit
true
print.printer_Microsoft_Office_Document_Image_Writer.print_to_file
false
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_bottom
0
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_left
0
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_right
0
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_top
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_bgcolor
false
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_bgimages
false
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_command
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_downloadfonts
false
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_edge_bottom
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_edge_left
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_edge_right
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_edge_top
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_evenpages
true
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_footercenter
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_footerleft
&PT
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_footerright
&D
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_headercenter
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_headerleft
&T
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_headerright
&U
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_in_color
true
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_margin_bottom
0.5
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_margin_left
0.5
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_margin_right
0.5
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_margin_top
0.5
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_oddpages
true
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_orientation
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_page_delay
50
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_pagedelay
500
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_paper_data
1
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_paper_height
11.00
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_paper_size_type
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_paper_size_unit
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_paper_width
8.50
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_reversed
false
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_scaling
1.00
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_shrink_to_fit
true
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_to_file
false
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_unwriteable_margin_bottom
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_unwriteable_margin_left
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_unwriteable_margin_right
0
print.printer_\\FREE-WF14YQI3M2\HP_Officejet_6300_series.print_unwriteable_margin_top
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_bgcolor
false
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_bgimages
false
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_command
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_downloadfonts
false
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_edge_bottom
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_edge_left
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_edge_right
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_edge_top
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_evenpages
true
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_footercenter
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_footerleft
&PT
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_footerright
&D
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_headercenter
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_headerleft
&T
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_headerright
&U
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_in_color
true
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_margin_bottom
0.5
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_margin_left
0.5
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_margin_right
0.5
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_margin_top
0.5
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_oddpages
true
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_orientation
1
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_pagedelay
500
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_paper_data
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_paper_height
11.00
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_paper_size_type
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_paper_size_unit
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_paper_width
8.50
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_reversed
false
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_scaling
1.00
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_shrink_to_fit
true
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_to_file
true
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_unwriteable_margin_bottom
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_unwriteable_margin_left
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_unwriteable_margin_right
0
print.printer_\\SOJOURNERTRUTHM\HP_Officejet_6300_series.print_unwriteable_margin_top
0
privacy.clearOnShutdown.cookies
false
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.OCSP.disable_button.managecrl
false
security.disable_button.openDeviceManager
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 945GM Express Chipset Family
Vendor ID
8086
Device ID
27a2
Adapter RAM
Unknown
Adapter Drivers
ialmrnt5
Driver Version
6.14.10.4436
Driver Date
11-28-2005
Direct2D Enabled
false
DirectWrite Enabled
false (0.0.0.0, font cache n/a)
WebGL Renderer
(WebGL unavailable)
GPU Accelerated Windows
0/2

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Helpful Reply

Did you try to continue without making changes?

Facebook may not have recognized your cookies correctly, but it might work if you ignore that warning.


Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

locoarchy 0 solutions 1 answers

Helpful Reply

I had the same problem with FF3 and now FF4. Finally, today I tried "Tools, Options, Remember History" rather than "Tools, Options, use Custom Settings for History, Allow Cookies", and FB loads flawlessly. For some reason FB doesn't seem to recognize the custom settings.

Question owner

Hey, finally got it! I tried the things that were mentioned above and they still didn't fix the problem...however, they were part of the solution.

Here's what I had to do:

Clear all cache and cookies as mentioned in previous wonderful answers. Close FF browser and restart. I have an igoogle homepage. After clearing cache and cookies the page wants me to sign back in. Well, this time, I did not sign in, I just went to Facebook.com, it has my login info in the top right corner, I clicked login, and voila Facebook is back. I can then go to my igoogle page and sign in, and still remain signed into Facebook. And now Facebook opens even when I close out of FF again and then restart. I don't have to go through the process again. However, I am going to keep these instructions for myself to refer to should it happen again.

Thanks to locoarchy and cor-el for taking the time to read and answer to my problem.

I love my FF!

Jen