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You *come into my screen and say "Update to the latest!!" I do, my old version is wiped out and then you show a message, "This version of Firefox is not compatible with your OS X"

Posted

You * pop into my screen and say "Update to the latest, Firefox 4.0!!" I do, and my old version is wiped out. Then you show a message, "You can't use Firefox 4 with this version of Mac OS X" Are you certified idiots!! Why don't you check the version of Mac OS X before spamming my screen with your stupid exuberance, as I say, *!! What do I do m]now that I lost all me passwords, etc., etc.??

Edited for language - TonyE

You * pop into my screen and say "Update to the latest, Firefox 4.0!!" I do, and my old version is wiped out. Then you show a message, "You can't use Firefox 4 with this version of Mac OS X" Are you certified idiots!! Why don't you check the version of Mac OS X before spamming my screen with your stupid exuberance, as I say, *!! What do I do m]now that I lost all me passwords, etc., etc.?? ''Edited for language - TonyE''

Modified by TonyE

Additional System Details

This happened

Every time Firefox opened

This started when...

I was stupid enough to listen to you assholes and udated to Firefox 4

Installed Plug-ins

  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Netscape Navigator Default Plug-in
  • http://www.facebook.com/fbplugin/
  • npmnqmp 071705000010
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Plugin that plays RealMedia content
  • 4.0.51204.0
  • Office Live Update v1.0
  • Shockwave Flash 10.1 r82
  • Version 0.9.16, copyright 1996-2006 The VideoLAN Team, 2006-2009 Veetle, Inc.http://www.veetle.com
  • Version 0.9.16, copyright 2006-2009 Veetle Inchttp://www.veetle.com
  • Version 0.9.16, copyright 2006-2009 Veetle Inc.http://www.veetle.com

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.0.11) Gecko/2009060214 Firefox/3.0.11

More Information

TonyE
  • Moderator
1044 solutions 8863 answers

Helpful Reply

You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Question owner

That's what I had to begin with.

Your answer should be,

"We apologize for our idiocy, and we'll make sure to indicate which platforms is the new version 4 compatible with."

That's what I had to begin with. Your answer should be, "We apologize for our idiocy, and we'll make sure to indicate which platforms is the new version 4 compatible with."
TonyE
  • Moderator
1044 solutions 8863 answers

I am not a Mozilla employee, I am a volunteer answering support questions. Questions in this forum are normally answered by volunteers, not Mozilla.

I am not a Mozilla employee, I am a volunteer answering support questions. Questions in this forum are normally answered by volunteers, not Mozilla.