You *come into my screen and say "Update to the latest!!" I do, my old version is wiped out and then you show a message, "This version of Firefox is not compatible with your OS X"
You * pop into my screen and say "Update to the latest, Firefox 4.0!!" I do, and my old version is wiped out. Then you show a message, "You can't use Firefox 4 with this version of Mac OS X" Are you certified idiots!! Why don't you check the version of Mac OS X before spamming my screen with your stupid exuberance, as I say, *!! What do I do m]now that I lost all me passwords, etc., etc.??
Edited for language - TonyE
Modified by TonyE
Additional System Details
Every time Firefox opened
This started when...
I was stupid enough to listen to you assholes and udated to Firefox 4
- Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
- Netscape Navigator Default Plug-in
- npmnqmp 071705000010
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
- Plugin that plays RealMedia content
- Office Live Update v1.0
- Shockwave Flash 10.1 r82
- Version 0.9.16, copyright 1996-2006 The VideoLAN Team, 2006-2009 Veetle, Inc.http://www.veetle.com
- Version 0.9.16, copyright 2006-2009 Veetle Inchttp://www.veetle.com
- Version 0.9.16, copyright 2006-2009 Veetle Inc.http://www.veetle.com
- User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:22.214.171.124) Gecko/2009060214 Firefox/3.0.11
You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
That's what I had to begin with.
Your answer should be,
"We apologize for our idiocy, and we'll make sure to indicate which platforms is the new version 4 compatible with."
I am not a Mozilla employee, I am a volunteer answering support questions. Questions in this forum are normally answered by volunteers, not Mozilla.