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I have this in red banner ( SYSTEM UPDATE REQUIRED - A critical software update is needed for your browser. Click Allow to update now) what can i do about that ?


and after that i see firefox prevented this site ( any site i open ) from asking you to install software on your computer ..

can i make allow to the install or that kind of the Hack

thanks for all of you

Additional System Details

This happened

Every time Firefox opened

Installed Plug-ins

  • npmnqmp 989898989877
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Winamp Application Detector
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.3"
  • Default Plug-in
  • Shockwave Flash 10.2 r152
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • 4.0.60129.0


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: Gecko/20110319 AlexaToolbar/alxf-2.01 Firefox/3.6.16

More Information

Profile Directory
Open Containing Folder
Installed Plugins
Build Configuration
IDM CC 5.9 true mozilla_cc@internetdownloadmanager.com
ShowIP 0.8.19 true {3e9bb2a7-62ca-4efa-a4e6-f6f6168a652d}
Pray Times! 1.1.4 true azan-times@hamid.net
Java Console 6.0.20 true {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Java Console 6.0.23 true {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Move Media Player 7 true moveplayer@movenetworks.com
Messenger Plus Community Toolbar true {b760d5a4-8d24-4cb6-942e-d6bb540ad88c}
GamePlayLabs Plugin 1.0 true plugin@gameplaylabs.com
avast! WebRep 20110101 true wrc@avast.com
Conduit Engine true engine@conduit.com
Modified Preferences
accessibility.typeaheadfind.flashBar 0
browser.history_expire_days.mirror 180
browser.places.importBookmarksHTML false
browser.places.smartBookmarksVersion 2
browser.startup.homepage http://www.facebook.com/home.php?ref=hp
browser.startup.homepage_override.mstone rv:
browser.tabs.warnOnClose false
dom.disable_open_during_load false
dom.disable_window_flip false
dom.disable_window_open_feature.status false
dom.disable_window_status_change false
extensions.lastAppVersion 3.6.16
general.useragent.extra.ALX_NS_PH AlexaToolbar/alxf-2.01
network.cookie.prefsMigrated true
places.last_vacuum 1298122065
print.print_printer Microsoft XPS Document Writer
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages false
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts false
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top 0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages true
print.printer_Microsoft_XPS_Document_Writer.print_footerleft &PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright &D
print.printer_Microsoft_XPS_Document_Writer.print_headerleft &T
print.printer_Microsoft_XPS_Document_Writer.print_headerright &U
print.printer_Microsoft_XPS_Document_Writer.print_in_color true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top 0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages true
print.printer_Microsoft_XPS_Document_Writer.print_orientation 0
print.printer_Microsoft_XPS_Document_Writer.print_pagedelay 500
print.printer_Microsoft_XPS_Document_Writer.print_paper_data 1
print.printer_Microsoft_XPS_Document_Writer.print_paper_height 11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type 0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit 0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width 8.50
print.printer_Microsoft_XPS_Document_Writer.print_reversed false
print.printer_Microsoft_XPS_Document_Writer.print_scaling 1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit true
print.printer_Microsoft_XPS_Document_Writer.print_to_file false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top 0
privacy.cpd.siteSettings true
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 3
security.warn_entering_weak false
security.warn_viewing_mixed false
security.warn_viewing_mixed.show_once false

DWSchock 0 solutions 1 answers

I have this too and am hoping for answers here at Firefox help

ceebee 0 solutions 2 answers

Helpful Reply

I think I found it and I've fixed it on my computer. In Add-ons do you have an add on called Game Play Labs? If so, unistall it. I had 2 different ones that said Game Play Labs. I unistalled both and haven't had the red banner warning pop up at all.

I found the info by googling.

skizei 0 solutions 1 answers

Helpful Reply

i had the same problem and its gone after i manually updated to firefox 4....also i did what ceebee said and its working just fine.

washwater 0 solutions 1 answers

OK nobody is telling how to fix this and Ive found only one way If you DO NOT HAVE the game play addon in the addon directory , first back up your book marks so you don't have to worry save as HTML file on desktop , next and this is the part nobody want to admit you have to allow then install the add on restart fire then go to Addons and disable the game-play labs Add on restart and GONE! if that doesn't work did for me uninstall reload and put back the bookmarks

Modified by washwater

DHK79 0 solutions 2 answers

If you were not dumb enough to "allow" the installation of a suspicious plug-in, you can still get rid of the red banner and prompt to install your "critical update" by looking under the Extensions tab of your Add-ons. Game Play Labs hides this bit of malicious code as a Video CODEC.