Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Roboform 6.10.1 doesn't work in FF4

  • 15 replies
  • 134 have this problem
  • 56 views
  • Last reply by Ladybug7

more options

Roboform 6.10.1 works fine in 3.6.16 but it doesn't work in 4.0

Roboform 6.10.1 works fine in 3.6.16 but it doesn't work in 4.0

Chosen solution

I believe you must upgrade to RF 7 to receive FF4.x support. RF is using FF4 and IE9 as an upsell opportunity.

Consider using Lastpass.

Read this answer in context 👍 7

All Replies (15)

more options

Chosen Solution

I believe you must upgrade to RF 7 to receive FF4.x support. RF is using FF4 and IE9 as an upsell opportunity.

Consider using Lastpass.

more options

Thanks. I'm going to try Lastpass.

more options

What is Lastpass?

more options

It's a password manager - http://lastpass.com

more options

actually there is a workaround. all credits to swmyp from ru -board

  1. Numbered list item Install Roboform 7.2.7
  2. Numbered list item Copy folder "c:\Program Files\Siber Systems\AI RoboForm\Firefox\"
  3. Numbered list item Install Roboform 6.10.2 -dont untick option to install adapter for firefox
  4. Numbered list item Replace "c:\Program Files\Siber Systems\AI RoboForm\Firefox\" with your copy from 7.2.7 version

now u should have working 6.10.2 roboform with latest adapter from 7.2.7

If toolbar didnt appear right away after restart, remove Roboform toolbar extention from add-ons.

more options

Thanks MeOminG. That just proves that making 6.10.2 to work in FF4 would be simple for Siber Systems to do but they choose not to. They're just trying to make their loyal paying customers to pay again even after they were promised upgrades for life!

more options

The fix was unbelievably simple. No doubt the folks who produce Roboform could have easily resolved it too, but they'd rather sell you version 7, which is nicer looking and a slight improvement over version 6

more options

Thanks for passing this on!

more options

OK, I started this thread and have switched to LastPass. I like it very much and have disabled Roboform. I'll uninstall roboform after a few weeks, just in case LastPass disappoints me. Thanks to all.

more options

Roboform 6.10.1 doesn't work in FF4--- I've seen the instruction. But, I'm still having difficulty to follow the instruction. Is there anyone please kind enough to provide me the more easy (step by step) instruction. I kind a messed up following the instruction. I appreciate for your help. Thx in advance.

more options

-Install Roboform 7.2.7 (good idea if you install on PC doesn't have Roboform before called this PC Beta) -From PC Beta - Go to "c:\Program Files\Siber Systems\AI RoboForm\" and Copy folder "Firefox" -Go to PC A "c:\Program Files\Siber Systems\AI RoboForm" and Paste

more options

I had to downgrade to Firefox 3.6 to have roboform 6.10 working.

No one of the published tips works for Firefox 4.0 official release. According roboform the users have to buy the upgrade to roboform 7.

Have no way to keep firefox 4 compatible with the olders roboform adaptors?

more options

I bought RoboForm when they claimed Free Updates. They reneged on that deal and mislead their users by updating them to 7 without explaining that it was a demo and would cost to keep. I refuse to pay RoboForm any money after all this. I have applied the fixes and Roboform is still hit and miss, working sometimes, not others.

I'm ready to move away from RoboFrom for good. Has anyone been using KeePass? More specifically, the Firefox version of it called KeeFox? I've looked at lastpass and I'm not to keen on keeping my sensitive info online. Having it locked down on your own PC was one of the selling points of RoboForm and I'm not willing to change that aspect now.

Modified by phantoms

more options

I've been running lastpass for 2 months now and it works just fine. It's not quite as convenient as Roboform and I'm a little uncomfortable with having my data on line. But the Roboform vendor appears to be too opportunistic for my taste.

more options

I wish I could do this but I don't know what it means. A numbered list? I am old so maybe that explains it but I am so angry,I own 3 Roboform license's. I also have the Pro and still can't use it in Firefox, guess I'll have to go back to an older version too.