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when I reopen firefox4, it doesn't remember my open tabs (just has 1 blank one), gets rid of my bookmarks toolbar, and has two Title bars. when i enable the menu bar, all options are greyed out.

Posted

I updated to Firefox 4 today, and was generally pleased - until I restarted firefox4, it didn't remember my open tabs (just has 1 blank one), gets rid of my bookmarks toolbar, and has two Title bars.

when i enable the menu bar, all options are greyed out. but when i disable it again, the bookmarks come back and the 2nd title bar goes away. the whole thing is weird and annoying. here's a picture to help visualize: screencap

thanks for any advice

I updated to Firefox 4 today, and was generally pleased - until I restarted firefox4, it didn't remember my open tabs (just has 1 blank one), gets rid of my bookmarks toolbar, and has two Title bars. when i enable the menu bar, all options are greyed out. but when i disable it again, the bookmarks come back and the 2nd title bar goes away. the whole thing is weird and annoying. here's a picture to help visualize: [http://i1185.photobucket.com/albums/z357/CatSpaceship/ffx4_help.png screencap] thanks for any advice

Additional System Details

This happened

Every time Firefox opened

This started when...

updated to Firefox4

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • Google Gadget Plugin 5.7.712.19360
  • 6.0.12.46
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • npdivxplayerplugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 10.2 r152
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
  • iTunes Detector Plug-in
  • DivX Web Player version 2.0.3.4
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • 4.0.60129.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • Google Update
  • npunagi2
  • Mozilla ActiveX control and plugin module
  • Adobe Shockwave for Director Netscape plug-in, version 11.0
  • DivX Web Player version 1.4.0.233
  • Npdsplay dll
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0

More Information

Application Basics
Name
Firefox
Version
4.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Move Media Player
1.0.0.071303000006
false
moveplayer@movenetworks.com
Page Hacker
1.2
false
pagehacker-nico@nc
Cooliris
1.12.2.44026
false
piclens@cooliris.com
SkipScreen
4.1.12s
false
SkipScreen@SkipScreen
TinEye Reverse Image Search
1.1
true
tineye@ideeinc.com
2conv.com Toolbar
1.21
true
toolbar@2conv.com
Screengrab
0.96.3
false
{02450954-cdd9-410f-b1da-db804e18c671}
FxIF
0.4.3
false
{11483926-db67-4190-91b1-ef20fcec5f33}
FlashGot
1.2.8.4
true
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
Flashblock
1.5.14.2
true
{3d7eb24f-2740-49df-8937-200b1cc08f8a}
Favicon Picker 2
0.6.1.14
true
{446c03e0-2c35-11db-a98b-0800200c9a66}
mediaplayerconnectivity
0.9.3
false
{84b24861-62f6-364b-eba5-2e5e2061d7e6}
ReloadEvery
4.0.2
false
{888d99e7-e8b5-46a3-851e-1ec45da1e644}
BugMeNot
2.2
true
{987311C6-B504-4aa2-90BF-60CC49808D42}
MegaFix
1.4
false
{9DA9C4D2-7C4F-4336-8DD7-4DFF13E3B8C7}
FireFTP
1.0.10
false
{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
gTranslate
0.8
false
{aff87fa2-a58e-4edd-b852-0a20203c1e17}
Forecastfox l10n
0.7.2008093001
false
{B5EDFBB0-9827-11DA-A72B-0800200C9A66}
DownloadHelper
4.8.4
true
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Adblock Plus
1.3.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
BetterPrivacy
1.49
true
{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
Download Statusbar
0.9.8
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
Tab Mix Plus
0.3.8.5
true
{dc572301-7619-498c-a57d-39143191b318}
SearchPreview
5.0.1
true
{EF522540-89F5-46b9-B6FE-1829E2B572C6}
CustomizeGoogle
0.76
false
{fce36c1e-58d8-498a-b2a5-66ad1cedebbb}
Java Console
6.0.23
true
{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant
0.0.0
true
{20a82645-c095-46ed-80e3-08825760534b}
Default Manager
2.2
false
{3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}
Java Quick Starter
1.0
true
jqs@sun.com
Awesome screenshot: Capture and Annotate
1.0.3
true
jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack
Personas
1.6.2
false
personas@christopher.beard
Modified Preferences
Name
Value
accessibility.blockautorefresh
true
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
3
browser.history_expire_days_min
2
browser.link.open_newwindow.restriction
0
browser.places.createdSmartBookmarks
true
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
www.google.com
browser.startup.homepage_override.buildID
20110318052756
browser.startup.homepage_override.mstone
rv:2.0
browser.tabs.warnOnOpen
false
dom.disable_window_move_resize
true
dom.event.contextmenu.enabled
false
extensions.lastAppVersion
4.0
general.useragent.extra.brc
BRI/1
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
network.http.max-connections
48
network.http.max-connections-per-server
16
network.http.max-persistent-connections-per-proxy
16
network.http.max-persistent-connections-per-server
8
network.http.pipelining
true
network.http.pipelining.maxrequests
8
network.http.proxy.pipelining
true
places.history.expiration.transient_current_max_pages
21432
places.last_vacuum
1296262138
print.print_printer
HP DeskJet 932C
print.printer_HP_DeskJet_932C.print_bgcolor
false
print.printer_HP_DeskJet_932C.print_bgimages
false
print.printer_HP_DeskJet_932C.print_command
print.printer_HP_DeskJet_932C.print_downloadfonts
true
print.printer_HP_DeskJet_932C.print_edge_bottom
0
print.printer_HP_DeskJet_932C.print_edge_left
0
print.printer_HP_DeskJet_932C.print_edge_right
0
print.printer_HP_DeskJet_932C.print_edge_top
0
print.printer_HP_DeskJet_932C.print_evenpages
true
print.printer_HP_DeskJet_932C.print_footercenter
print.printer_HP_DeskJet_932C.print_footerleft
&PT
print.printer_HP_DeskJet_932C.print_footerright
&D
print.printer_HP_DeskJet_932C.print_headercenter
print.printer_HP_DeskJet_932C.print_headerleft
&T
print.printer_HP_DeskJet_932C.print_headerright
&U
print.printer_HP_DeskJet_932C.print_in_color
true
print.printer_HP_DeskJet_932C.print_margin_bottom
0.5
print.printer_HP_DeskJet_932C.print_margin_left
0.5
print.printer_HP_DeskJet_932C.print_margin_right
0.5
print.printer_HP_DeskJet_932C.print_margin_top
0.5
print.printer_HP_DeskJet_932C.print_oddpages
true
print.printer_HP_DeskJet_932C.print_orientation
0
print.printer_HP_DeskJet_932C.print_pagedelay
500
print.printer_HP_DeskJet_932C.print_paper_data
1
print.printer_HP_DeskJet_932C.print_paper_height
11.00
print.printer_HP_DeskJet_932C.print_paper_size
71957272
print.printer_HP_DeskJet_932C.print_paper_size_type
0
print.printer_HP_DeskJet_932C.print_paper_size_unit
0
print.printer_HP_DeskJet_932C.print_paper_width
8.50
print.printer_HP_DeskJet_932C.print_printer
HP DeskJet 932C
print.printer_HP_DeskJet_932C.print_reversed
false
print.printer_HP_DeskJet_932C.print_scaling
1.00
print.printer_HP_DeskJet_932C.print_shrink_to_fit
true
print.printer_HP_DeskJet_932C.print_to_file
false
print.printer_HP_DeskJet_932C.print_unwriteable_margin_bottom
0
print.printer_HP_DeskJet_932C.print_unwriteable_margin_left
0
print.printer_HP_DeskJet_932C.print_unwriteable_margin_right
0
print.printer_HP_DeskJet_932C.print_unwriteable_margin_top
0
privacy.clearOnShutdown.passwords
true
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.item.cookies
true
privacy.item.passwords
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
2
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) 82865G Graphics Controller
Vendor ID
8086
Device ID
2572
Adapter RAM
Unknown
Adapter Drivers
ialmrnt5
Driver Version
6.14.10.4396
Driver Date
9-20-2005
Direct2D Enabled
false
DirectWrite Enabled
false (0.0.0.0, font cache n/a)
WebGL Renderer
(WebGL unavailable)
GPU Accelerated Windows
0/1

cor-el
  • Top 10 Contributor
  • Moderator
17696 solutions 160119 answers

Make sure that you do not use Delete browsing, search and download history on Firefox to clear the browsing history.

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


If you keep having problems then create a new profile to have a fresh start with the Firefox 4 version.

See Basic Troubleshooting: Make a new profile

Make sure that you do not use [[Clear Recent History]] to clear the browsing history. Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). * Don't make any changes on the Safe mode start window. See: * [[Troubleshooting extensions and themes]] ---- If you keep having problems then create a new profile to have a fresh start with the Firefox 4 version. See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]