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I cannot access my website on Weebly when using Firefox although other browsers are fine so would it help to uninstall Firefox and then reinstall?

  • 6 replies
  • 17 have this problem
  • 2489 views
  • Last reply by wheandace

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I am using Windows Vista. I have cleared the cache and cookies.

Modified by the-edmeister

Chosen solution

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

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All Replies (6)

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Chosen Solution

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

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That worked fine - thank you. Does that mean that I shall have to use Safe Mode every time I need to access this website?

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If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

See:

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Seems to be working now! Fingers crossed then. Many thanks.

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No need to use Safe Mode. No need to turn off all extensions.

I traced the problem it directly to AdBlock Plus extension. I disabled blocking for weebly.com and my website.

Upon refresh, my widgets (in Custom HTML elements) showed up in my Weebly Editor and on the published site.

Modified by weeblyuser

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My problem turned out to be the AOL toolbar. I disabled that, upgraded to Firefox 4 and no more problems. Although I wish that all open windows stayed open after shut down and reboot.