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Ctrl + T will not work

Posted

firefox new upgrade will not let new (untitled) tab to open. I'm using windows vista with firefox Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.15) Gecko/20110303 AskTbBLT/3.11.3.15590 Firefox/3.6.15 ( .NET CLR 3.5.30729; .NET4.0C)

Additional System Details

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • np-mswmp
  • 1.9.0009.1
  • DivX Web Player version 1.5.0.52
  • npdivxplayerplugin
  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • Adobe PDF Plug-In For Firefox and Netscape
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 12.0.1.609
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Unity Player 2.6.1f3
  • Shockwave Flash 10.1 r85
  • iTunes Detector Plug-in
  • Garmin Communicator Plug-In 2.8.2.0
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • 4.0.60129.0
  • MSN® Toolbar
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.15) Gecko/20110303 AskTbBLT/3.11.3.15590 Firefox/3.6.15 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

none

TonyE
  • Moderator
1041 solutions 8840 answers

Helpful Reply

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

Question owner

Strange you would talk about Ask. I do not like Ask and had removed it from the toolbar when I was fiddling around with the problem. The Ask toolbar was gone, even in the search engine bar. Restarts were used. If you have no additional bits of advice, I think I will go to an older firefox. If not then windows vista is next to go.

TonyE
  • Moderator
1041 solutions 8840 answers

There Ask toolbar may still be installed, your user agent string includes "AskTbBLT/3.11.3.15590" which is added by the Ask toolbar. Check the Windows control panel add/remove programs, and the Firefox add-ons manager to see if either show the Ask toolbar.

http://kb.mozillazine.org/Uninstalling_toolbars

Question owner

Here is the answer to the problem. Remember I am using Windows Vista. First I went to my firewall in Spyhunter 4. I opened the System Guards and removed the older version of firefox.exe. I then clicked on Mozilla Firefox in (Safe Mode). Before it opened, it allowed me to reset the tool bars and Applications. I closed the Mozilla Firefox (Safe Mode). I then open Firefox in regular Mode and I was able to activate the Open New Tab and use the Ctrl - T.