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Ctrl + T will not work


firefox new upgrade will not let new (untitled) tab to open. I'm using windows vista with firefox Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20110303 AskTbBLT/ Firefox/3.6.15 ( .NET CLR 3.5.30729; .NET4.0C)

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  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20110303 AskTbBLT/ Firefox/3.6.15 ( .NET CLR 3.5.30729; .NET4.0C)

More Information


  • Moderator
1041 solutions 8840 answers

Helpful Reply

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

Question owner

Strange you would talk about Ask. I do not like Ask and had removed it from the toolbar when I was fiddling around with the problem. The Ask toolbar was gone, even in the search engine bar. Restarts were used. If you have no additional bits of advice, I think I will go to an older firefox. If not then windows vista is next to go.

  • Moderator
1041 solutions 8840 answers

There Ask toolbar may still be installed, your user agent string includes "AskTbBLT/" which is added by the Ask toolbar. Check the Windows control panel add/remove programs, and the Firefox add-ons manager to see if either show the Ask toolbar.


Question owner

Here is the answer to the problem. Remember I am using Windows Vista. First I went to my firewall in Spyhunter 4. I opened the System Guards and removed the older version of firefox.exe. I then clicked on Mozilla Firefox in (Safe Mode). Before it opened, it allowed me to reset the tool bars and Applications. I closed the Mozilla Firefox (Safe Mode). I then open Firefox in regular Mode and I was able to activate the Open New Tab and use the Ctrl - T.