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My address bar is not working

Posted

Firefox stopped working on my computer about a week ago. I have uninstalled and reinstalled it several times clearing out everything in the process. I currently have version 3.6.15 installed. No matter what i type into the address bar it does not do anything. I hit the enter key and also try clicking the arrow and nothing happens. I can type into the search bar and it works and I can go to websites from the search results. I am using Windows 7 64bit OS. I have reset everything in safe mode and it does not help.

Additional System Details

This happened

Every time Firefox opened

This started when...

approx 1 week ago

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15

More Information

Application Basics
Name
Firefox
Version
3.6.15
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
ForceField Toolbar
1.5.152.10
false
{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
MSN Toolbar
4.0
false
msntoolbar@msn.com
Search Helper Extension
1.0
false
{27182e60-b5f3-411c-b545-b44205977502}
HP Smart Web Printing
4.60
false
smartwebprinting@hp.com
Default Manager
2.2
false
{3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.15
extensions.lastAppVersion
3.6.15
network.cookie.prefsMigrated
true
privacy.sanitize.migrateFx3Prefs
true

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Question owner

I have tried deleting the add-ons in safe mode and I have reinstalled Firefox several times. There are 4 extensions and 13 plugins that will not go away. I cannot do anything with them. Clicking on disable or uninstall does not do anything. I went into Safe Mode and selected to delete add-ons but they are still there. I cannot get rid of them.