Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm trying to view tutorials in an mp4 format but having no luck at all. Any suggestions out there?

  • 2 replies
  • 4 have this problem
  • 6 views
  • Last reply by RSP0720

RSP0720
RSP0720
more options

I have a Wacom Bamboo Tablet and am trying to view the tutorials at http://www.penscrappers.com/learning-center/painting-in-detail/. These tutorials are in the mp4 format but won't display.

Does anyone have any suggestions??

Thanks, Roberta

I have a Wacom Bamboo Tablet and am trying to view the tutorials at http://www.penscrappers.com/learning-center/painting-in-detail/. These tutorials are in the mp4 format but won't display. Does anyone have any suggestions?? Thanks, Roberta

All Replies (2)

TwoXfour
TwoXfour
more options

You need the Apple quicktime plugin. You can either download Quicktime from Apple . Or preferably, you can download Quicktime lite (QT Lite) which is the bare essentials to get you going.


Make sure Firefox is not running when installing the software.

Modified by TwoXfour

RSP0720
RSP0720 Question owner
more options

Thank You!! I followed your advice and it worked. I appreciate your help.