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The brower has a message that I need to upgrade. I just did. What gives?

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  • Last reply by TonyE

jperkins
jperkins
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Every time my browser loads, there is a message below the prompt that tells me I need to download the latest version. I just did this today, and the message remains there. What gives?

Every time my browser loads, there is a message below the prompt that tells me I need to download the latest version. I just did this today, and the message remains there. What gives?

All Replies (1)

TonyE
TonyE
  • Moderator
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This can happen if you have an incorrect user agent string (identifies the version of Firefox). Some add-ons modify the user agent string causing it to show an old version of Firefox even if you have the latest version installed.

You need to reset the user agent string so that it will correctly identify the version of Firefox that you have installed, for details of how to do that see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser