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The brower has a message that I need to upgrade. I just did. What gives?

Posted

Every time my browser loads, there is a message below the prompt that tells me I need to download the latest version. I just did this today, and the message remains there. What gives?

Every time my browser loads, there is a message below the prompt that tells me I need to download the latest version. I just did this today, and the message remains there. What gives?

Additional System Details

This happened

Every time Firefox opened

This started when...

about a week ago

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • npdnu
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.2"
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.2 r152
  • GEPlugin
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729) FBSMTWB

More Information

Does that message remain there forever?

TonyE
  • Moderator
1044 solutions 8863 answers

This can happen if you have an incorrect user agent string (identifies the version of Firefox). Some add-ons modify the user agent string causing it to show an old version of Firefox even if you have the latest version installed.

You need to reset the user agent string so that it will correctly identify the version of Firefox that you have installed, for details of how to do that see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

This can happen if you have an incorrect user agent string (identifies the version of Firefox). Some add-ons modify the user agent string causing it to show an old version of Firefox even if you have the latest version installed. You need to reset the user agent string so that it will correctly identify the version of Firefox that you have installed, for details of how to do that see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser