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The add-ons tool window hangs when I click Options for any add-on

  • 1 reply
  • 3 have this problem
  • 14 views
  • Last reply by rickumali

Steve Cramer
Steve Cramer
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This morning, IE8 showed up as the default browser. Also, the Lastpass button was missing. When I click Tools-Add-ons and click the Options button for any add-on, the window hangs. Sometimes it hangs FF as well.

This morning, IE8 showed up as the default browser. Also, the Lastpass button was missing. When I click Tools-Add-ons and click the Options button for any add-on, the window hangs. Sometimes it hangs FF as well.

All Replies (1)

rickumali
rickumali
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I resolved this by using a different add-on.

I was issued a new computer at work. It's a Windows 7 Dell E6410, and I was configuring a new installation of Firefox for it. I had downloaded the same URL shortening tool that I used on my old Windows XP IBM T60 computer. That add-on had the hang when you click on "Options" from the Tools > Add-ons menu. After uninstalling the add-on, I searched for a different URL shortening tool, and this one did NOT produce the hang.