Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Color wheel pops up & continues spinning til I force quit Firefox on Mac Book

  • 2 replies
  • 63 have this problem
  • 2 views
  • Last reply by mikeubell

more options

I open firefox and begin using. I may be doing email, or go to Facebook, etc. With no warning, color spinning wheel pops up, spinning, non stop. Can't use firefox while this spinning continues and does not stop. So, I force quit firefox. When this finishes closing down firefox, another window opens with info in it and a big space for me to explain what was going on and click on send button to Apple Computer co. This happens every time I use FireFox, even tho I installed newer versions, currently 3.6.15. I've enJOYed FireFox for years, over all the other Browsers. Now, until this is repaired, I use Google Chrome browser that does not have the spinning wheel pop up non stop. Thanks for you all and whatever can be done to solve this "dilemma". chas charlesowenbaldwin@yahoo.com

All Replies (2)

more options

I FINALLY SOLVED MY HANGING, "STOPPED" LOADING AND FORCE QUIT PROBLEMS AFTER TRYING EVERYTHING SHORT OF ARCHIVE AND INSTALL.

I FINALLY SOLVED MY HANGING, "STOPPED" LOADING AND FORCE QUIT PROBLEMS AFTER TRYING EVERYTHING SHORT OF ARCHIVE AND INSTALL: I HAD TO RESTART "FORCED" TEN TIMES A DAY:

I UPDATED JAVA:

Java for Mac OS X 10.5 Update 9 http://support.apple.com/kb/HT4438

also

JavaEmbeddingPlugin 0.9.7.5

I have a PPC G5 dual 2.0 OSX 10.5.8

Firefox 3.6.16

more options

I am running Java 1.6.0_24 so updating java is not the issue.