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I can no longer open a new tab either by clicking on it or using the File/New tab command.

Posted

I used to be able to open a new tab by clicking on the plus sign to the right of already open tabs. For some reason this function has stopped working. I have also tried "File/New tab" with equal lack of success.

I used to be able to open a new tab by clicking on the plus sign to the right of already open tabs. For some reason this function has stopped working. I have also tried "File/New tab" with equal lack of success.

Additional System Details

This happened

Every time Firefox opened

This started when...

I don't know what caused it.

Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:0.1.43.5
  • Version 1.9.2.0
  • Contribute Firefox IBE Plugin DLL
  • NapsterLink
  • 6.0.12.775
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • Google Update
  • Shockwave Flash 10.2 r152
  • iTunes Detector Plug-in
  • GEPlugin
  • Picasa plugin
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.0.60129.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • BlackBerry WebSL Browser Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.15) Gecko/20110303 AskTbARS/3.11.3.15590 Firefox/3.6.15 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

Application Basics
Name
Firefox
Version
3.6.15
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Kaspersky URL Advisor
9.0.0.736
true
linkfilter@kaspersky.ru
Java Console
6.0.20
true
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Google Toolbar for Firefox
7.1.20101113Wb1
true
{3112ca9c-de6d-4884-a869-9855de68056c}
RealPlayer Browser Record Plugin
1.1.5
true
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Ask Toolbar
3.11.3.15590
true
toolbar@ask.com
Java Console
6.0.21
true
{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
Yahoo! Toolbar
2.1.1.20091029021655
true
{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Java Console
6.0.22
true
{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.fixup.alternate.enabled
false
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://my.yahoo.com
browser.startup.homepage_override.buildID
20101214170338
browser.startup.homepage_override.mstone
rv:1.9.2.15
dom.max_script_run_time
1800
extensions.lastAppVersion
3.6.15
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
keyword.URL
http://www.google.com/search?sourceid=navclient&hl=en&q=
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
249621
places.last_vacuum
1298662463
print.print_printer
CutePDF Writer
print.printer_Brother_MFC-7340.print_bgcolor
false
print.printer_Brother_MFC-7340.print_bgimages
false
print.printer_Brother_MFC-7340.print_command
print.printer_Brother_MFC-7340.print_downloadfonts
false
print.printer_Brother_MFC-7340.print_edge_bottom
0
print.printer_Brother_MFC-7340.print_edge_left
0
print.printer_Brother_MFC-7340.print_edge_right
0
print.printer_Brother_MFC-7340.print_edge_top
0
print.printer_Brother_MFC-7340.print_evenpages
true
print.printer_Brother_MFC-7340.print_footercenter
print.printer_Brother_MFC-7340.print_footerleft
&PT
print.printer_Brother_MFC-7340.print_footerright
&D
print.printer_Brother_MFC-7340.print_headercenter
print.printer_Brother_MFC-7340.print_headerleft
&T
print.printer_Brother_MFC-7340.print_headerright
&U
print.printer_Brother_MFC-7340.print_in_color
true
print.printer_Brother_MFC-7340.print_margin_bottom
0.5
print.printer_Brother_MFC-7340.print_margin_left
0.5
print.printer_Brother_MFC-7340.print_margin_right
0.5
print.printer_Brother_MFC-7340.print_margin_top
0.5
print.printer_Brother_MFC-7340.print_oddpages
true
print.printer_Brother_MFC-7340.print_orientation
0
print.printer_Brother_MFC-7340.print_pagedelay
500
print.printer_Brother_MFC-7340.print_paper_data
1
print.printer_Brother_MFC-7340.print_paper_height
11.00
print.printer_Brother_MFC-7340.print_paper_size_type
0
print.printer_Brother_MFC-7340.print_paper_size_unit
0
print.printer_Brother_MFC-7340.print_paper_width
8.50
print.printer_Brother_MFC-7340.print_reversed
false
print.printer_Brother_MFC-7340.print_scaling
1.00
print.printer_Brother_MFC-7340.print_shrink_to_fit
true
print.printer_Brother_MFC-7340.print_to_file
false
print.printer_Brother_MFC-7340.print_unwriteable_margin_bottom
0
print.printer_Brother_MFC-7340.print_unwriteable_margin_left
0
print.printer_Brother_MFC-7340.print_unwriteable_margin_right
0
print.printer_Brother_MFC-7340.print_unwriteable_margin_top
0
print.printer_Brother_MFC-7340_Printer.print_bgcolor
false
print.printer_Brother_MFC-7340_Printer.print_bgimages
false
print.printer_Brother_MFC-7340_Printer.print_command
print.printer_Brother_MFC-7340_Printer.print_downloadfonts
false
print.printer_Brother_MFC-7340_Printer.print_edge_bottom
0
print.printer_Brother_MFC-7340_Printer.print_edge_left
0
print.printer_Brother_MFC-7340_Printer.print_edge_right
0
print.printer_Brother_MFC-7340_Printer.print_edge_top
0
print.printer_Brother_MFC-7340_Printer.print_evenpages
true
print.printer_Brother_MFC-7340_Printer.print_footercenter
print.printer_Brother_MFC-7340_Printer.print_footerleft
&PT
print.printer_Brother_MFC-7340_Printer.print_footerright
&D
print.printer_Brother_MFC-7340_Printer.print_headercenter
print.printer_Brother_MFC-7340_Printer.print_headerleft
&T
print.printer_Brother_MFC-7340_Printer.print_headerright
&U
print.printer_Brother_MFC-7340_Printer.print_in_color
true
print.printer_Brother_MFC-7340_Printer.print_margin_bottom
0.5
print.printer_Brother_MFC-7340_Printer.print_margin_left
0.5
print.printer_Brother_MFC-7340_Printer.print_margin_right
0.5
print.printer_Brother_MFC-7340_Printer.print_margin_top
0.5
print.printer_Brother_MFC-7340_Printer.print_oddpages
true
print.printer_Brother_MFC-7340_Printer.print_orientation
0
print.printer_Brother_MFC-7340_Printer.print_pagedelay
500
print.printer_Brother_MFC-7340_Printer.print_paper_data
1
print.printer_Brother_MFC-7340_Printer.print_paper_height
11.00
print.printer_Brother_MFC-7340_Printer.print_paper_size_type
0
print.printer_Brother_MFC-7340_Printer.print_paper_size_unit
0
print.printer_Brother_MFC-7340_Printer.print_paper_width
8.50
print.printer_Brother_MFC-7340_Printer.print_reversed
false
print.printer_Brother_MFC-7340_Printer.print_scaling
1.00
print.printer_Brother_MFC-7340_Printer.print_shrink_to_fit
true
print.printer_Brother_MFC-7340_Printer.print_to_file
false
print.printer_Brother_MFC-7340_Printer.print_unwriteable_margin_bottom
0
print.printer_Brother_MFC-7340_Printer.print_unwriteable_margin_left
0
print.printer_Brother_MFC-7340_Printer.print_unwriteable_margin_right
0
print.printer_Brother_MFC-7340_Printer.print_unwriteable_margin_top
0
print.printer_CutePDF_Writer.print_bgcolor
false
print.printer_CutePDF_Writer.print_bgimages
false
print.printer_CutePDF_Writer.print_command
print.printer_CutePDF_Writer.print_downloadfonts
false
print.printer_CutePDF_Writer.print_edge_bottom
0
print.printer_CutePDF_Writer.print_edge_left
0
print.printer_CutePDF_Writer.print_edge_right
0
print.printer_CutePDF_Writer.print_edge_top
0
print.printer_CutePDF_Writer.print_evenpages
true
print.printer_CutePDF_Writer.print_footercenter
print.printer_CutePDF_Writer.print_footerleft
&PT
print.printer_CutePDF_Writer.print_footerright
&D
print.printer_CutePDF_Writer.print_headercenter
print.printer_CutePDF_Writer.print_headerleft
&T
print.printer_CutePDF_Writer.print_headerright
&U
print.printer_CutePDF_Writer.print_in_color
true
print.printer_CutePDF_Writer.print_margin_bottom
0.5
print.printer_CutePDF_Writer.print_margin_left
0.5
print.printer_CutePDF_Writer.print_margin_right
0.5
print.printer_CutePDF_Writer.print_margin_top
0.5
print.printer_CutePDF_Writer.print_oddpages
true
print.printer_CutePDF_Writer.print_orientation
0
print.printer_CutePDF_Writer.print_pagedelay
500
print.printer_CutePDF_Writer.print_paper_data
1
print.printer_CutePDF_Writer.print_paper_height
11.00
print.printer_CutePDF_Writer.print_paper_size_type
0
print.printer_CutePDF_Writer.print_paper_size_unit
0
print.printer_CutePDF_Writer.print_paper_width
8.50
print.printer_CutePDF_Writer.print_reversed
false
print.printer_CutePDF_Writer.print_scaling
1.00
print.printer_CutePDF_Writer.print_shrink_to_fit
true
print.printer_CutePDF_Writer.print_to_file
false
print.printer_CutePDF_Writer.print_unwriteable_margin_bottom
0
print.printer_CutePDF_Writer.print_unwriteable_margin_left
0
print.printer_CutePDF_Writer.print_unwriteable_margin_right
0
print.printer_CutePDF_Writer.print_unwriteable_margin_top
0
print.printer_HP_psc_2350_series.print_bgcolor
false
print.printer_HP_psc_2350_series.print_bgimages
false
print.printer_HP_psc_2350_series.print_command
print.printer_HP_psc_2350_series.print_downloadfonts
false
print.printer_HP_psc_2350_series.print_edge_bottom
0
print.printer_HP_psc_2350_series.print_edge_left
0
print.printer_HP_psc_2350_series.print_edge_right
0
print.printer_HP_psc_2350_series.print_edge_top
0
print.printer_HP_psc_2350_series.print_evenpages
true
print.printer_HP_psc_2350_series.print_footercenter
print.printer_HP_psc_2350_series.print_footerleft
&PT
print.printer_HP_psc_2350_series.print_footerright
&D
print.printer_HP_psc_2350_series.print_headercenter
print.printer_HP_psc_2350_series.print_headerleft
&T
print.printer_HP_psc_2350_series.print_headerright
&U
print.printer_HP_psc_2350_series.print_in_color
true
print.printer_HP_psc_2350_series.print_margin_bottom
0.5
print.printer_HP_psc_2350_series.print_margin_left
0.5
print.printer_HP_psc_2350_series.print_margin_right
0.5
print.printer_HP_psc_2350_series.print_margin_top
0.5
print.printer_HP_psc_2350_series.print_oddpages
true
print.printer_HP_psc_2350_series.print_orientation
0
print.printer_HP_psc_2350_series.print_pagedelay
500
print.printer_HP_psc_2350_series.print_paper_data
1
print.printer_HP_psc_2350_series.print_paper_height
11.00
print.printer_HP_psc_2350_series.print_paper_size_type
0
print.printer_HP_psc_2350_series.print_paper_size_unit
0
print.printer_HP_psc_2350_series.print_paper_width
8.50
print.printer_HP_psc_2350_series.print_reversed
false
print.printer_HP_psc_2350_series.print_scaling
1.00
print.printer_HP_psc_2350_series.print_shrink_to_fit
true
print.printer_HP_psc_2350_series.print_to_file
false
print.printer_HP_psc_2350_series.print_unwriteable_margin_bottom
0
print.printer_HP_psc_2350_series.print_unwriteable_margin_left
0
print.printer_HP_psc_2350_series.print_unwriteable_margin_right
0
print.printer_HP_psc_2350_series.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false

TonyE
  • Moderator
1044 solutions 8863 answers

Helpful Reply

Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.
Reg Gupton 0 solutions 4 answers

I checked control panel/add remove programs. Could not locate the ask toolbar.

Help, please

Reg Gupton

I checked control panel/add remove programs. Could not locate the ask toolbar. Help, please Reg Gupton