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Why can't I open new tabs in my browser?

Posted

When I click on the + symbol next to the tab I am working in, Firefox should open a new tab. However, this function no longer works in my Firefox browser. What do I need to do to open new tabs again?

Chosen solution

Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and the current version of Firefox.

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Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 AskTbPSI/3.11.3.15590 Firefox/3.6.13 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

TonyE
  • Moderator
1041 solutions 8840 answers

Chosen Solution

Try uninstalling the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and the current version of Firefox.

Question owner

Thanks a lot! That works. I'm not sure when I even installed the Ask toolbar b/c I wasn't displaying it and certainly wasn't using it. I appreciate your help!

ehayman 0 solutions 1 answers

Helpful Reply

This was very helpful: go to browser options in the General settings tab, at the bottom is the Manage Add-ons click on that link, look for the ASK toolbar add-on and uninstall. Then restart browser. I was elated the tabs work again.

Modified by ehayman