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Firefox will not load www.google.com


Firefox (also IE and Chrome) will not load www.google.com on my computer. Started around 2/17/11. Reboot does not help. Error message says timed out or server not responding. No problem with any other URL.

Additional System Details

Sites Affected


Installed Plug-ins

  • Google Talk Plugin Video Accelerator version:
  • Office Plugin for Netscape Navigator
  • np-mswmp
  • getplusplusadobe16260
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Default Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.2"
  • Google Update
  • Shockwave Flash 10.2 r152
  • Adobe Shockwave for Director Netscape plug-in, version
  • iTunes Detector Plug-in
  • GEPlugin
  • Picasa plugin
  • 4.0.51204.0
  • Google Updater pluginhttp://pack.google.com/
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: Gecko/20101203 AskTbDIC3V5/ Firefox/3.6.13

More Information

jiminor 0 solutions 1 answers

This sort of thing generally happens when you are not getting on line. Try another url, or try another browser and see if that is the problem.

Question owner

Other URLs work OK. Have same problem with www.google.com using IE and Chrome.