X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Firefox is Hanging (not full crashing) every time I press a keyboard key.. can't type URLs, can't scroll. Problem started this week and remains reproducible sadly.

Posted

Firefox hangs (freezes) when I press keyboard keys on my laptop (and only then).

Can't type URLs or scroll with the keyboard, for instance. Hence why this is being typed up on Internet Explorer. The problem is that my version of IE isn't registering Flash and/or Java as being fully active and up to date and I use Firefox more often.

This problem only appeared this week but now occurs every time; and has persisted after uninstalling and reinstalling (personal options uninstalled).

Firefox version most recent 3.6 iteration; 3.6.13 HP G62 Notebook PC with 2GB RamDDR2 and Athlon AMD II P320 Dual Core Processor; System running Windows 7 Home Edition 64 bit

I can't even copy and paste because Ctrl+C is a keypress!

Please help me?

Additional System Details

Crash ID

No crash IDs available due to nature of freezing problem

Installed Plug-ins

Default Theme AVG SafeSearch 10.0.0.1178 MSN Toolbar (disabled) Search Helper Extension (disabled) Adobe DLM (disabled) Wacom Dynamic Link Library (disabled) Jave platform and associated extensions (runtime etc)

Application

  • User Agent:

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10747 solutions 96724 answers

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: