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I can't create new tabs by either File-New tab or Ctrl-T

Posted

When I go to File- New Tab, nothing happens. Same thing when I try Ctrl-T. File-New Window does work. I've tried rebooting.

Chosen solution

Hello,

Please open a about:blank in a new tab, press CTRL+T while it's active. If that doesn't work, then one of your extensions might be the cause, please see Troubleshoot Firefox issues using Safe Mode and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

The Ask Toolbar specifically is known to cause this issue with Firefox 3.6.13, you could try disabling that in Tools -> Add-ons -> Extensions and restarting Firefox.

Read this answer in context 32

Additional System Details

This happened

Every time Firefox opened

This started when...

I noticed it yesterday

Installed Plug-ins

  • Garmin Communicator Plug-In 2.9.3.0
  • This plugin allows the user to quickly add people from the BluePages website to their Lotus Notes address book.
  • IE Tab Plug-in for Mozilla/Firefox
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
  • Default Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • IBM 821 Conference Plugin for Mozilla version 8.2.10.780
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • Office Plugin for Netscape Navigator
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.2"
  • Shockwave Flash 10.1 r102
  • iTunes Detector Plug-in
  • Java Plug-in 1.5.0 for Netscape Navigator (DLL Helper)
  • WebSphere Client Java Plug-in
  • Next Generation Java Plug-in 1.6.0 for Mozilla browsers
  • 4.0.50917.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Update
  • Java Plug-in 1.5.0_20 for Netscape Navigator (DLL Helper)
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.16) Gecko/20101130 AskTbARS/3.11.3.15590 (CK-IBM) Firefox/3.5.16 ( .NET CLR 3.5.30729)

More Information

Gryllida 76 solutions 892 answers

Chosen Solution

Hello,

Please open a about:blank in a new tab, press CTRL+T while it's active. If that doesn't work, then one of your extensions might be the cause, please see Troubleshoot Firefox issues using Safe Mode and Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

The Ask Toolbar specifically is known to cause this issue with Firefox 3.6.13, you could try disabling that in Tools -> Add-ons -> Extensions and restarting Firefox.

Modified by Gryllida

Gryllida 76 solutions 892 answers

Please let us know how that works for you.

Question owner

It was fixed when I opened in Safe Mode. Thanks!

blamont 0 solutions 1 answers

Helpful Reply

i was able to fix this by disabling the "ask" tool bar in Tools/Add-ons/extensions.

johnish 0 solutions 1 answers

Yes that's right - disable or uninstall the ask toolbar.

Tools --> Add-ons Then click disable or uninstall on the Ask Toolbar, restart FF when prompted.

http://support.mozilla.com/en-US/questions/785206#answer-138752