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I have Jave enabled but continue to get this message "Your browser must have Java enabled to use the Client for Java" I have updated both Java and FireFox. What am I missing?


I get this message when trying to log into citrix. I have updated both Java and FireFox. What am I missing? edit

Additional System Details

This started when...

After I updated Java

Installed Plug-ins

  • Shockwave Flash 10.2 r152
  • Default Plug-in
  • iTunes Detector Plug-in
  • CANON iMAGE GATEWAY Mycamera Plugin
  • Garmin Communicator Plug-In
  • 4.0.51204.0
  • Office Live Update v1.4
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20101203 Firefox/3.6.13 GTB7.1 ( .NET CLR 3.5.30729)

More Information

  • Top 10 Contributor
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3193 solutions 24379 answers

This forum's software doesn't see that you have Java installed.
Does Java appear in your plugins listing?
Tools > Addons > Plugins

  • Top 25 Contributor
  • Moderator
437 solutions 3144 answers

Helpful Reply

Java and JavaScript are different things despite the similar names. The only place you can enable/disable Java (if you have the Plugin installed and in use by Firefox) is in Tools->Addons->Plugins as there is no longer a Preference you can toggle in Tools->Options.

Modified by James

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10738 solutions 96600 answers

See http://kb.mozillazine.org/Java