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Apache is functioning normally

Posted

When I try to access one particular site (www.bbc.co.uk) I simply get a white page with the words "Apache is functioning normally " on top. I can access that site by typing url into chrome or ie and the site comes up as normal. I can access another bbc site with FF by typing in the full url. (I am using Win 7 -home 64 bit)???

When I try to access one particular site (www.bbc.co.uk) I simply get a white page with the words "Apache is functioning normally " on top. I can access that site by typing url into chrome or ie and the site comes up as normal. I can access another bbc site with FF by typing in the full url. (I am using Win 7 -home 64 bit)???

Additional System Details

Sites Affected

http://bbc.co.uk

Installed Plug-ins

  • Google Update
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Shockwave Flash 10.1 r102
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.51204.0
  • Office Live Update v1.5
  • AppWorld NPAPI plugin
  • BlackBerry WebSL Browser Plug-In
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.2"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b11) Gecko/20100101 Firefox/4.0b11

More Information

Application Basics
Name
Firefox
Version
4.0b11
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b11) Gecko/20100101 Firefox/4.0b11
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
1.3.3
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Feedback
1.0.4
true
testpilot@labs.mozilla.com
Modified Preferences
Name
Value
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20110203141415
browser.startup.homepage_override.mstone
rv:2.0b11
browser.tabs.warnOnClose
false
extensions.lastAppVersion
4.0b11
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1297628110
places.history.expiration.transient_current_max_pages
125791
places.last_vacuum
1294431926
print.print_printer
Brother HL-3070CW series
print.printer_Brother_HL-3070CW_series.print_bgcolor
false
print.printer_Brother_HL-3070CW_series.print_bgimages
false
print.printer_Brother_HL-3070CW_series.print_command
print.printer_Brother_HL-3070CW_series.print_downloadfonts
false
print.printer_Brother_HL-3070CW_series.print_edge_bottom
0
print.printer_Brother_HL-3070CW_series.print_edge_left
0
print.printer_Brother_HL-3070CW_series.print_edge_right
0
print.printer_Brother_HL-3070CW_series.print_edge_top
0
print.printer_Brother_HL-3070CW_series.print_evenpages
true
print.printer_Brother_HL-3070CW_series.print_footercenter
print.printer_Brother_HL-3070CW_series.print_footerleft
&PT
print.printer_Brother_HL-3070CW_series.print_footerright
&D
print.printer_Brother_HL-3070CW_series.print_headercenter
print.printer_Brother_HL-3070CW_series.print_headerleft
&T
print.printer_Brother_HL-3070CW_series.print_headerright
&U
print.printer_Brother_HL-3070CW_series.print_in_color
true
print.printer_Brother_HL-3070CW_series.print_margin_bottom
0.5
print.printer_Brother_HL-3070CW_series.print_margin_left
0.5
print.printer_Brother_HL-3070CW_series.print_margin_right
0.5
print.printer_Brother_HL-3070CW_series.print_margin_top
0.5
print.printer_Brother_HL-3070CW_series.print_oddpages
true
print.printer_Brother_HL-3070CW_series.print_orientation
0
print.printer_Brother_HL-3070CW_series.print_page_delay
50
print.printer_Brother_HL-3070CW_series.print_pagedelay
500
print.printer_Brother_HL-3070CW_series.print_paper_data
9
print.printer_Brother_HL-3070CW_series.print_paper_height
11.00
print.printer_Brother_HL-3070CW_series.print_paper_size_type
0
print.printer_Brother_HL-3070CW_series.print_paper_size_unit
1
print.printer_Brother_HL-3070CW_series.print_paper_width
8.50
print.printer_Brother_HL-3070CW_series.print_reversed
false
print.printer_Brother_HL-3070CW_series.print_scaling
1.00
print.printer_Brother_HL-3070CW_series.print_shrink_to_fit
true
print.printer_Brother_HL-3070CW_series.print_to_file
false
print.printer_Brother_HL-3070CW_series.print_unwriteable_margin_bottom
0
print.printer_Brother_HL-3070CW_series.print_unwriteable_margin_left
0
print.printer_Brother_HL-3070CW_series.print_unwriteable_margin_right
0
print.printer_Brother_HL-3070CW_series.print_unwriteable_margin_top
0
print.printer_Brother_MFC-990CW_Printer.print_bgcolor
false
print.printer_Brother_MFC-990CW_Printer.print_bgimages
false
print.printer_Brother_MFC-990CW_Printer.print_command
print.printer_Brother_MFC-990CW_Printer.print_downloadfonts
false
print.printer_Brother_MFC-990CW_Printer.print_edge_bottom
0
print.printer_Brother_MFC-990CW_Printer.print_edge_left
0
print.printer_Brother_MFC-990CW_Printer.print_edge_right
0
print.printer_Brother_MFC-990CW_Printer.print_edge_top
0
print.printer_Brother_MFC-990CW_Printer.print_evenpages
true
print.printer_Brother_MFC-990CW_Printer.print_footercenter
print.printer_Brother_MFC-990CW_Printer.print_footerleft
&PT
print.printer_Brother_MFC-990CW_Printer.print_footerright
&D
print.printer_Brother_MFC-990CW_Printer.print_headercenter
print.printer_Brother_MFC-990CW_Printer.print_headerleft
&T
print.printer_Brother_MFC-990CW_Printer.print_headerright
&U
print.printer_Brother_MFC-990CW_Printer.print_in_color
true
print.printer_Brother_MFC-990CW_Printer.print_margin_bottom
0.5
print.printer_Brother_MFC-990CW_Printer.print_margin_left
0.5
print.printer_Brother_MFC-990CW_Printer.print_margin_right
0.5
print.printer_Brother_MFC-990CW_Printer.print_margin_top
0.5
print.printer_Brother_MFC-990CW_Printer.print_oddpages
true
print.printer_Brother_MFC-990CW_Printer.print_orientation
0
print.printer_Brother_MFC-990CW_Printer.print_pagedelay
500
print.printer_Brother_MFC-990CW_Printer.print_paper_data
9
print.printer_Brother_MFC-990CW_Printer.print_paper_height
11.00
print.printer_Brother_MFC-990CW_Printer.print_paper_size_type
0
print.printer_Brother_MFC-990CW_Printer.print_paper_size_unit
1
print.printer_Brother_MFC-990CW_Printer.print_paper_width
8.50
print.printer_Brother_MFC-990CW_Printer.print_reversed
false
print.printer_Brother_MFC-990CW_Printer.print_scaling
1.00
print.printer_Brother_MFC-990CW_Printer.print_shrink_to_fit
true
print.printer_Brother_MFC-990CW_Printer.print_to_file
false
print.printer_Brother_MFC-990CW_Printer.print_unwriteable_margin_bottom
0
print.printer_Brother_MFC-990CW_Printer.print_unwriteable_margin_left
0
print.printer_Brother_MFC-990CW_Printer.print_unwriteable_margin_right
0
print.printer_Brother_MFC-990CW_Printer.print_unwriteable_margin_top
0
print.printer_Dell_Color_Laser_1320c.print_bgcolor
false
print.printer_Dell_Color_Laser_1320c.print_bgimages
false
print.printer_Dell_Color_Laser_1320c.print_command
print.printer_Dell_Color_Laser_1320c.print_downloadfonts
false
print.printer_Dell_Color_Laser_1320c.print_edge_bottom
0
print.printer_Dell_Color_Laser_1320c.print_edge_left
0
print.printer_Dell_Color_Laser_1320c.print_edge_right
0
print.printer_Dell_Color_Laser_1320c.print_edge_top
0
print.printer_Dell_Color_Laser_1320c.print_evenpages
true
print.printer_Dell_Color_Laser_1320c.print_footercenter
print.printer_Dell_Color_Laser_1320c.print_footerleft
&PT
print.printer_Dell_Color_Laser_1320c.print_footerright
&D
print.printer_Dell_Color_Laser_1320c.print_headercenter
print.printer_Dell_Color_Laser_1320c.print_headerleft
&T
print.printer_Dell_Color_Laser_1320c.print_headerright
&U
print.printer_Dell_Color_Laser_1320c.print_in_color
true
print.printer_Dell_Color_Laser_1320c.print_margin_bottom
0.5
print.printer_Dell_Color_Laser_1320c.print_margin_left
0.5
print.printer_Dell_Color_Laser_1320c.print_margin_right
0.5
print.printer_Dell_Color_Laser_1320c.print_margin_top
0.5
print.printer_Dell_Color_Laser_1320c.print_oddpages
true
print.printer_Dell_Color_Laser_1320c.print_orientation
0
print.printer_Dell_Color_Laser_1320c.print_pagedelay
500
print.printer_Dell_Color_Laser_1320c.print_paper_data
9
print.printer_Dell_Color_Laser_1320c.print_paper_height
11.00
print.printer_Dell_Color_Laser_1320c.print_paper_size_type
0
print.printer_Dell_Color_Laser_1320c.print_paper_size_unit
1
print.printer_Dell_Color_Laser_1320c.print_paper_width
8.50
print.printer_Dell_Color_Laser_1320c.print_reversed
false
print.printer_Dell_Color_Laser_1320c.print_scaling
1.00
print.printer_Dell_Color_Laser_1320c.print_shrink_to_fit
true
print.printer_Dell_Color_Laser_1320c.print_to_file
false
print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_bottom
0
print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_left
0
print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_right
0
print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_top
0
print.printer_ecoPrint2.print_bgcolor
false
print.printer_ecoPrint2.print_bgimages
false
print.printer_ecoPrint2.print_command
print.printer_ecoPrint2.print_downloadfonts
false
print.printer_ecoPrint2.print_edge_bottom
0
print.printer_ecoPrint2.print_edge_left
0
print.printer_ecoPrint2.print_edge_right
0
print.printer_ecoPrint2.print_edge_top
0
print.printer_ecoPrint2.print_evenpages
true
print.printer_ecoPrint2.print_footercenter
print.printer_ecoPrint2.print_footerleft
&PT
print.printer_ecoPrint2.print_footerright
&D
print.printer_ecoPrint2.print_headercenter
print.printer_ecoPrint2.print_headerleft
&T
print.printer_ecoPrint2.print_headerright
&U
print.printer_ecoPrint2.print_in_color
true
print.printer_ecoPrint2.print_margin_bottom
0.5
print.printer_ecoPrint2.print_margin_left
0.5
print.printer_ecoPrint2.print_margin_right
0.5
print.printer_ecoPrint2.print_margin_top
0.5
print.printer_ecoPrint2.print_oddpages
true
print.printer_ecoPrint2.print_orientation
0
print.printer_ecoPrint2.print_pagedelay
500
print.printer_ecoPrint2.print_paper_data
9
print.printer_ecoPrint2.print_paper_height
11.00
print.printer_ecoPrint2.print_paper_size_type
0
print.printer_ecoPrint2.print_paper_size_unit
1
print.printer_ecoPrint2.print_paper_width
8.50
print.printer_ecoPrint2.print_reversed
false
print.printer_ecoPrint2.print_scaling
1.00
print.printer_ecoPrint2.print_shrink_to_fit
true
print.printer_ecoPrint2.print_to_file
false
print.printer_ecoPrint2.print_unwriteable_margin_bottom
0
print.printer_ecoPrint2.print_unwriteable_margin_left
0
print.printer_ecoPrint2.print_unwriteable_margin_right
0
print.printer_ecoPrint2.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 4 Series Express Chipset Family
Vendor ID
8086
Device ID
2a42
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.1855
Driver Date
7-28-2009
Direct2D Enabled
Blocked on your graphics driver. Try updating your graphics driver to version 8.15.10.2202 or newer.
DirectWrite Enabled
false (6.1.7600.20830, font cache n/a)
WebGL Renderer
(WebGL unavailable)
GPU Accelerated Windows
0/2

John99
  • Top 25 Contributor
  • Moderator
707 solutions 9734 answers

Helpful Reply

Just a guess but as other browsers have no problem maybe look at firefox's DNS or proxy settings.

Just a guess but as other browsers have no problem maybe look at firefox's DNS or proxy settings. * see [[Server not found]] * and [[Firefox cannot load websites but other programs can]]

Question owner

Thanks for posting j99. I have changed proxy settings to "No Proxy", but the problem remains. How do you change Firefox's DNS settings?

Thanks for posting j99. I have changed proxy settings to "No Proxy", but the problem remains. How do you change Firefox's DNS settings?

Question owner

Changed dns to disable IPv6 and did not help. Cleared all history and cookies and problem solved!! - Thanks

Changed dns to disable IPv6 and did not help. Cleared all history and cookies and problem solved!! - Thanks
John99
  • Top 25 Contributor
  • Moderator
707 solutions 9734 answers

Glad you solved it in the end.

Glad you solved it in the end.