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Log-ins disabled?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

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In the latest edition of FireFox 3, my ability to log-in or provided feedback to forums at various website (e.g. newspapers: WSJ, local) became disabled. Either the log-in/feedback buttons don't show or they don't work. I upgraded to FireFox 4, hoping that would solve the problem. It didn't. However, using Chrome, I don't encounter the problem. What has happened to my FireFox browser??

For example, this link ( is the home page of my local paper. The white area, just above the headline box, should contain my profile and picture information, but it's missing. If I use Chrome, it's there. What gives?

Modified by DanSmedra

All Replies (2)

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I just successfully posted to the WSJ using FF4. But I'm still having problems with my local newspaper. Weird

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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.